Opinions and requests

Please send us your comments and requests to Digital Agency.

Opinions and requests

For inquiries about Visit Japan Web Services, My Number System, Mynaportal, etc., please refer to the following.

• Visit Japan Web Services Frequently Asked Questions
  *If you are unable to resolve a frequently asked question, please contact Chatbot .

• Mynaportal Help Desk Inquiry Form
  For inquiries related to Mynaportal, please use the following inquiry form to confirm the usage status and respond.
  *We will not be able to respond to inquiries from sources other than the Mynaportal Help Desk inquiry form, as we are unable to confirm your usage status.

  • Inquiries after logging in to Mynaportal [Recommended]
  • Inquiries before logging in to Mynaportal

• Inquiries about My Number System, Mynaportal, etc. (My Number general toll-free number)

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