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Study Meeting on smartphone Installation of My Number Card Functions (3rd)

Overview

  • Date and time: Monday, March 20, 2023, from 10:30 to 12:00

  • Location: Online

  • Agenda:

  1. Opening

  2. Proceedings

    1. Status of efforts to install smartphones
    2. Operations at the time of occurrence of incident information, etc.
    3. Third party Evaluation of Business Applications in Whitelist Registration
    4. Exchange of opinions

  3. Adjournment

Materials

References

  • Written Procedures for Responding to validation Signatories (Version 1.1) * Limited to Members, etc.
  • Terminal Requirements for the Use of electronic certification for smartphones and validation Methods (Terminal Requirements) * Limited to Members, etc.
  • Terms of Use (draft) * Limited to members, etc.
  • Safety Measure Guidelines (Draft) * Limited to Members, etc.

Summary of proceedings

Date

Monday, March 20, 2023, from 10:30 a.m. to 12:00 p.m.

Location

Held online

Attendees

Experts

Chairman Tezuka, Acting Chairman Ota, Member Obi, Member Taki, Member Nomura, Member Miyauchi, Member Moriyama

Local government and industry associations

Mr. Okada, Director of the Information Policy Division, Policy Department (Maebashi City), Mr. Nishimori, Director in charge of My Number Promotion (Kobe), Mr. Shimonaka, General Manager of the Individual Number Center, Mr. Hashimoto, Deputy General Manager of the Individual Number Center, Mr. Hayashi, Public Personal Authentication New System development Department, Senior Councilor (local governments Information Systems Institute), Mr. Sasaki, Chief of the Management Subcommittee of the MVNO Committee (Telecom Service Association), Mr. Yamada, General Manager of the Operations Department, Mr. Ikeda, Mr. Saito, Mr. Baba, Mr. Shizuka, Mr. Fukushima, Mr. Yamada (Telecommunications Carriers Association)

Observer

FeliCa Network Co., Ltd., security Graduate University of Information, xID Co., Ltd., NEC Corporation, NTT Communications Corporation, Hitachi, Ltd., Japan Information Economy and Society Promotion Association, National Association of Mobile Phone Sales Agents, TRUSTDOCK CO., LTD., Ministry of Internal Affairs and Communications

Secretariat, etc.

(Digital Agency)

  • Mizushima Chief Product Officer
  • Fujimoto Chief Technology Officer
  • Saka Chief Information Security Officer
  • Ezaki, Senior Expert (Architecture)
  • Deputy Director for Yumoto Strategy & Organization Group Special Mission
  • Hayashi, Identity Architect, Shimoe Trust Service Manager, Ariyama Android Engineer, Digital social common function Group
  • Counselor Kamikariya, Assistant Counselor Futakaya, Product Manager Tsubonochi, Project Manager Tsuburaya (For the public Group)

Main opinions from Members, etc. (Summary)

"Material 1: Status of efforts to install smartphones"

  • Speaker: With the planned integration with UI / UX. Regarding the screen transition when using the biometric authentication, we commented at the first review meeting that there is a possibility that users may be confused or may not be able to set the biometric authentication. We would like to confirm whether the UI / UX has been improved in the subsequent USABILITY EVALUATION.

    • Secretariat: We are proceeding with attention to the points you pointed out. We have conducted USABILITY EVALUATIONS twice, early last year and now, and based on the results, we are focusing on realizing screen transitions that anyone can intuitively understand the operation. We will share the results as soon as the screen transitions are organized.

  • Speaker: With the planned integration with as a Minimum Viable Product (MVP) is recognized as a convenience store Issue. Since convenience store Issue is considered to be the scene where the people feel the most convenience, the number of times it has been used at a convenience store Issue should be used as a KPI. In light of this, it should be made known to the people that it is not possible to use it by simply holding the smartphone over the app without starting the app. In addition, it is necessary to devise a way to know what kind of error occurred when it is not possible to use it due to an error such as expiration. For example, in a Google Pay commercial, only a scene where payment is made after starting the app at a convenience store should be shown. Public relations should be made to appeal to the minimum number of use cases. In addition, public relations should be made from the viewpoint of the user, including, for example, tips to be read. use cases

  • Speaker: With the planned integration with user testing, target values should be set after narrowing down the use cases. Target values should be set based on indicators such as the number of users, user satisfaction, and the ratio of people who gave up without using the service, and the current situation should be understood. Regarding the renovation of the service, the Tokyo metropolitan government housing application service has a reputation for being user-friendly, but it was said that the contract was signed with a budget that can be renovated after the service starts. In this case, is the contract signed with a budget that can be renovated several times a year?

    • Secretariat: user testing. For the use cases, most of the functions such as electronic signatures and login at the time of online application will be available immediately after the service starts. The indicator is assumed to be the percentage of people using the smartphone installed in the E-Certificate. We would like to proceed with the improvement by recognizing the importance of continuous improvement in the future. The UI and UX of the smartphone will be affected by the UI and UX of the Mynaportal app. We will secure the cost of the Mynaportal app improvement, determine priorities, and make improvements in an agile manner. Regarding the improvement of the JPKI applet, we will proceed with the improvement after formulating a plan with the guidance of teachers.

Appendix 2: Operations at the Time of the Occurrence of the Incident

Members, etc. only

"Appendix 3: third party Evaluation of Business Applications for Whitelist Registration"

Members, etc. only

Exchange of opinions

  • Speaker: With the planned integration with , we do not know what the smartphone JPKI means. We believe that many people recognize that the smartphone is installed in My Number Card, so a booklet should be prepared for the start of the service that explains that the smartphone is installed in E-Certificate, not My Number Card, and the benefits of installing a smartphone.
  • Speaker: With the planned integration with and biometric authentication, such as private sector browser cooperation and inter-app cooperation, will be necessary in the future. Will this review meeting be completed this fiscal year?
    • Secretariat: We will continue to implement it in the next fiscal year. In this fiscal year, we received guidance on various Issue toward the start of service on May 11, 2023. In the next fiscal year, in addition to continuous improvement, we would like to receive guidance on various smartphone as digital devices, such as how to store My Number attribute information and certificates in Issue. We will announce the specific frequency of the meeting again.
  • Speaker: With the planned integration with health insurance card, will it be possible to update the software on medical institutions's existing card reader to work with the smartphone? Or will a new card reader be needed?
    • Secretariat: as a health insurance card is an important use cases. The card reader used in medical institutions is specialized in My Number Card and does not support smartphone terminals. We would like to realize it at an early stage in cooperation with Ministry of Health, Labor and Welfare.
  • Speaker (ibid.): May I take it that you recognize that will not be ready in time for the launch of the service on May 11, 2023?
    • Secretariat: It will be dealt with after next fiscal year.

End