We send notices (postcards) to people who are judged to have a high possibility that the account information registered as a public fund receiving account is that of their families, etc. (so-called "family accounts") (as of July 10, 2024).
- Published:
On December 27, 2023, we sent a notice (postcard) regarding the "Request for Confirmation and Change of Name of public fund receiving account" to people who are highly likely to have their family members, etc. (people who live together or have the same family name) as the account information registered as public fund receiving account. This time, we are sending a notice (postcard) again to people who are highly likely to have their family members, etc. as of July 10, 2024 (*).
*For example, when a deposit account in the name of Mr. A is registered as a public fund receiving account of Mr. A's family, etc. in addition to Mr. A himself, the deposit account is sent to the family, etc.
For the information on December 27, 2023, please refer to the (as of December 27, 2023), for which a letter is sent by mail to the person whose account information is registered in public fund receiving account and is also registered as another person's public fund receiving account.
Notice content
Ship Date
Friday, August 2, 2024
Content
- We determine that there is a high possibility that the account you are currently registered with is not your own, and local government, etc., which provides various benefits, cannot use the registered account information.
- You can use the account if you change the registered account to your own. Please check the Mynaportal information from Registration of public money receiving account, and if the account is not in your name, please change it.
- If no change is made, the registered account information may be deleted in accordance with the provisions of Article 7, Paragraph 2, Item 2 of the Act on Registration, etc. of Deposit Accounts for Prompt and Certain Implementation of Payment, etc. of Public Benefits from October 2024.
Precautions
- Please be aware of fraud, etc. under the guise of a notice regarding this matter.
- In connection with this matter, Digital Agency will not ask you to pay any money under any pretext.
- For other frequently asked questions and concerns about incidents such as misregistration of My Number Card services, please see , which answers questions and concerns about incidents such as misregistration of My Number Card services.
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- 0120 95 0178 (My Number General Toll-free Number)
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- Weekends and national holidays: 9:30 am to 5:30 pm