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Frequently Asked Questions: About Registration in Income Tax Return Procedures

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Q3-1 Please tell me about the procedures for applying for registration of public money receiving account in the national tax related procedures.

A3-1

In national tax-related procedures, applications for public money receiving account registration can be made by filing a return for a refund of income taxes and a request for a reassessment.

* 1 For FY2021, My Number Card registration is available only for tax returns and requests for reassessment using public money receiving account.
* 2 Entry of the My Number in the final return form, etc. is mandatory for registration. Please note that registration cannot be made if the My Number is not entered correctly or if a identity verification cannot be made.

Q3-2: When I register a public money receiving account for my Final Income Tax Return, I would like to register an account other than the refund transfer account as a public money receiving account. Is it possible?

A3-2

If you want to register another account, please do not apply for registration in the tax return and register from Mynaportal.

For the specific registration method, please see public money receiving account Registration Method by .

Q3-3 I prepared a Final Income Tax Return at the Final Income Tax Return Preparation Corner and filed a Final Income Tax Return, but I did not see the section on public money receiving account Registration. Why is that?

A3-3

At the Tax Return Preparation Corner, only if the following conditions are met, the intention to register a public money receiving account will be confirmed.

  1. There is an amount to be refunded.
  2. The taxpayer has selected "transfer to a bank other than Japan Post Bank" or "transfer to Japan Post Bank" as the method of receiving a refund.

Otherwise, the item itself is not displayed.

Q3-4 I applied for registration as a public money receiving account Site in my Final Income Tax Return. Where should I look at the copy to confirm that?

A3-4

It is indicated with a "O" in the "Consent to public money receiving account Registration" column under the "Place of Receipt of Tax Refund" (Example: In the case of a tax refund declaration, the lower right of Table 1).

Q3-5 Is it possible to change or delete the registered public money receiving account through the Final Income Tax Return procedure?

A3-5

In the final tax return procedure, if you enter account information that is different from the account information already registered in the return and apply for registration of public money receiving account, the account information will be changed to the account information entered in the return. You cannot change or delete the public money receiving account only through the final tax return procedure, so please change the public money receiving account, etc. at the Mynaportal or financial institutions. If you apply from the Mynaportal, please refer to by Mynaportal, .

Q3-6: When I filed my income tax return, I agreed to register the account to which I received the refund as a public money receiving account. How do I confirm the registration result?

A3-6

If you log in to Mynaportal, you can check the registered status.
Also, the My Number Card method will be stored in the e-Tax message box.

If you do not fall under the above and do not have an account in Mynaportal at the time of application, we will notify you by mail.
*The notification by mail will be sent from Digital Agency.

Q3-7: When I filed my Final Income Tax Return, I agreed to register the account to be refunded as a public money receiving account, but I would like to change it to a different account. What procedures should I take?

A3-7

Please note that you cannot change your public money receiving account at the Tax Office. Please change your Mynaportal at one of our Mynaportal offices or at one of our financial institutions. If you wish to change your public money receiving account at the Tax Office, please refer to How to Change Your by Mynaportal, .

Q3-8: I am currently using tax payment by transfer account (or direct payment). Will the savings account that I am using with tax payment by transfer account (or direct payment) be registered as a public money receiving account?

A3-8

In order to use it as a public money receiving account, you need to register separately (a deposit account that uses tax payment by transfer account or direct payment will not be automatically registered as a public money receiving account).

Please note that the Tax Office cannot carry out procedures for public money receiving account registration only, so please register at the Mynaportal or financial institutions.

(* Please note that the accounts that can be registered as public money receiving account are ① Ordinary Deposit Account, Ordinary Savings Account (JA Bank, JF Marine Bank, etc.), Ordinary Savings Account (Japan Post Bank), ② Checking Account, Current Savings Account (Book-Entry Transfer Account in the case of Japan Post Bank), and ③ General Account (those that handle ordinary deposits and savings).)

Q3-9 I would like to confirm the details of the refund transfer. If the refund is transferred to public money receiving account, will I receive a notice?

A3-9

When the procedure for the transfer of the refund is completed, you will receive a notice from the tax office, so please check the details of the transfer there.

Q3-10 I received a message from e-Tax that I could not register my public money receiving account. What should I do to register my account? Do I need to submit the Final Income Tax Return again?

A3-10

You don't need to submit the Final Income Tax Return again for the registration of public money receiving account.
I'm sorry, but please register your public money receiving account at Mynaportal or financial institutions. If you are registering from Mynaportal, please refer to How to Register public money receiving account by Mynaportal 01 Register your Account Information (Mynaportal) .

Example of e-Tax Message Box Notification

  • The taxpayer's name in kana was not entered, so the Public Benefits Payment Account (public money receiving account) could not be registered.
    I am sorry to trouble you, but please register your account at Mynaportal. For other details, please refer to the Digital Agency website.
    In addition, since the declaration data has been received normally, there is no need to resend it.

  • The registration of the Public Benefit Payment Account (public money receiving account) could not be performed because there was an error in the information of the financial institutions entered as the recipient account of the tax to be refunded or no recipient account was entered.
    Please go to Mynaportal to register your account.
    For other details, please refer to the Digital Agency website.
    In addition, since the declaration data has been received normally, there is no need to resend it.

  • I was unable to register for a Public Benefit Payment Account (public money receiving account) due to one of the following reasons. For account registration, please follow the procedure from Mynaportal. For other details, please refer to the Digital Agency website.
    (I) There is an error in the My Number entered or it is not entered
    (ii) You have not entered your My Number in the past and completed the declaration procedures
    In addition, since the declaration data has been received normally, there is no need to resend it.

Q3-11 I applied for public money receiving account registration using my Final Income Tax Return. Where can I check the results?

A3-11

The result will be notified by Mynaportal, e-Tax message box and post card.
The notification method differs depending on the method of Final Income Tax Return.

  • Mynaportal If you have an account
    My Number Card method: e-Tax message box and Mynaportal notice
    Other than My Number Card method: Notice of Mynaportal
  • Mynaportal If you do not have an account
    My Number Card method: e-Tax message box
    Non-Postcard My Number Card

Q3-12 Can I register and apply for the use of public money receiving account with my client being a tax accountant in the proxy declaration?

A3-12

It is possible to register and use a My Number Card through procedures that allow proxy filing (Final Income Tax Return other than the public money receiving account method and the ID-password method).

If you are a tax accountant, please confirm with your client before registering and applying for use.
Please note that the tax accountant will not be notified of the public money receiving account registration results.

Q3-13 I have already registered a public money receiving account. What will be the result if I apply for registration with this tax return?

A3-13

If there is no mistake in the account information, it will be changed to the one applied for later.

*If the account information that has already been registered and the account information that was applied for later are the same, the account information that was applied for later will be rejected. In addition, due to the use of external characters and the fluctuation of the address, it may not be determined to be the same.

Q3-14 Can I transfer the refund to public money receiving account?

A3-14

If you have registered a public money receiving account, you can designate the public money receiving account as the recipient of the refund (use of the public money receiving account) through the following procedures.

  • Final Return (Return for Refund) and Request for Reassessment of Income Taxes for 2022 and Subsequent (* Excluding quasi-final return) in Writing and via e-Tax
  • Final Return (Return for Refund) and Request for Reassessment of Consumption Taxes for 2022 and Subsequent (* Excluding quasi-final return) in Writing and via e-Tax

If you wish to transfer the refund to public money receiving account at the Tax Return Preparation Corner, please select "Transfer to public money receiving account." If you are filing a tax return in writing, please circle "Use of public money receiving account."

Q3-15 Can I apply for registration and use of public money receiving account at the same time?

A3-15

You can't apply for registration and use of public money receiving account at the same time.

Only those who have already registered public money receiving account can designate public money receiving account as the recipient of the refund (use of public money receiving account).
If the public money receiving account is not registered, please apply for registration of the public money receiving account at the Mynaportal, Final Income Tax Return, or financial institutions.
Please note that My Number is required to be entered in the Final Income Tax Return, etc. when registering and using public money receiving account.

Q3-16 When I applied for the use of the public money receiving account in the Final Income Tax Return, I indicated a separate savings account from the public money receiving account as the recipient of the refund in the Final Income Tax Return. To which account will the refund be transferred?

A3-16

If a deposit account is entered as the place to receive the refund on the final return form, etc., the refund will be transferred to the deposit account entered even if "O" is entered in the "Use of public money receiving account" column.

*If you are applying to use public money receiving account, you do not need to provide your deposit account information.

Q3-17 I applied for the use of the public money receiving account through the final tax return, but I later deleted (changed) the public money receiving account. What should I do?

A3-17

If the refund cannot be transferred, the tax office will make an inquiry in writing (asking about the impossibility of transfer), so please wait until then.

Q3-18 Can I apply for registration as a public money receiving account Site by filing a Final Income Tax Return other than a Tax Refund Return (if there is a tax amount to be paid, etc.)?

A3-18

A public money receiving account can be registered only by filing a return (return for refund) that incurs a refund. Therefore, a public money receiving account cannot be registered other than by filing a return for refund.
Those who wish to register for a public money receiving account other than filing a return for a refund are requested to register at a Mynaportal or financial institutions.

Q3-19 I have completed the application procedures for My Number Card registration using a method other than the public money receiving account method (e-Tax). I would like to check the registration status from Mynaportal. What exactly should I check and how should I do it?

A3-19

Use the following procedure to verify.

  1. Please log in to Mynaportal * 1.
  2. Access the public money receiving account page from the top page of Mynaportal.
  3. If there is a description of the deposit account for which registration has been applied in the item "Account Information", the public money receiving account is registered.
    If it is not registered, please apply for registration through Mynaportal.

* 1 My Number Card is required to log in.

Q3-20 Is it possible to designate a public money receiving account other than the person's name as the recipient of the refund?

A3-20

The refund will be paid to the taxpayer himself, so you cannot designate a public money receiving account other than the name of the taxpayer as the transfer destination.