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FAQ: How to Register Your Income Tax Return

Q3-1: Please tell us about the procedures for applying for Registration of public money receiving account in national tax-related procedures.

A3-1

In procedures related to national taxes, the procedures for filing a return, etc. for which an application for Registration of public money receiving account can be made are procedures for filing a refund return and requesting a reassessment related to income taxes.

* 1 For FY2021, you can only make a My Number Card to file a refund or request a reassessment using a Registration of public money receiving account.
* 2 To register, it is essential to enter your My Number on your final return form, etc. Please note that you cannot register if your My Number is not entered correctly or if your identity cannot be verified.

Q3-2 When I register a public fund receiving account for my final tax return, I would like to register a different account from the transfer account for the refund as a public fund receiving account. Is it possible?

A3-2

If you want to register another account, please do not apply for registration on your tax return, but register it from Mynaportal.

For specific registration methods, please see Registration of public money receiving account Method by Mynaportal for specific ways to change.

Q3-3: Is it possible to apply for a Registration of public money receiving account through the Final Income Tax Return procedure for the year 2020 or earlier?

A3-3

Returns for the year 2020 and earlier are not eligible.

For Registration of public money receiving account, please go from Mynaportal. For specific registration methods, please see Registration of public money receiving account Method by Mynaportal for specific ways to change.

Q3-4. I made a tax return for 2022 at the Tax Return Preparation Corner, but I did not see the item related to public fund receiving account registration. Why is that?

A3-4

At the Tax Return Preparation Corner, the intention regarding the Registration of public money receiving account will be confirmed only if the following conditions are met.

  1. There is a refundable amount.
  2. The taxpayer has selected "transfer to a bank, etc. other than a Japan Post Bank" or "transfer to a Japan Post Bank" as the method of receiving the refund.

If the condition is not met, the item itself is not displayed.

Q3-5. I have applied for a Registration of public money receiving account in my Final Income Tax Return. Where should I look on the copy to confirm that?

A3-5

It is indicated with a "○" in the "Consent to public fund receiving account Registration" column below the "Place where the tax to be refunded will be received" (Example: In the case of a refund return, the lower right of Table I.).

Q3-6. Is it possible to change or delete the registered public fund receiving account through the final tax return procedure?

A3-6

In the final tax return procedure, if you enter account information that is different from the account information already registered in the return form and apply for a Registration of public money receiving account, the account information will be changed to the account information entered in the return form. It is not possible to change or delete the public fund receiving account only through the final tax return procedure, so please change the Mynaportal to the public fund receiving account, etc. For specific methods of change, please see Registration of public money receiving account Method by Mynaportal for specific ways to change.

Q3-7. I have agreed to register the refund account as a public fund receiving account when I file my tax return. How do I check the registered result?

A3-7

If you log in to Mynaportal, you can check the registered status.
The My Number Card method is also stored in the e-Tax message box.

If you do not fall under the above and do not have an account in Mynaportal at the time of application, we will notify you by mail.
*Notice by mail will be sent from Digital Agency.

Q3-8. I have agreed to register the refund destination account as a public fund receiving account when I file my final tax return, but I would like to change it to a different account. What procedures should I take?

A3-8

You cannot go through the procedure for changing your public fund receiving account only at the tax office, so please change your Mynaportal directly. For more information on how to change your Mynaportal, please see "Registration of public money receiving account Method by Mynaportal for specific ways to change.

Q3-9. I am currently using tax payment by transfer account (or direct payment). Will the deposit account used for tax payment by transfer account (or direct payment) be registered as a public fund receiving account?

A3-9

In order to use it as a public fund receiving account, you need to register it separately. (A deposit account using tax payment by transfer account or direct payment will not be automatically registered as a public fund receiving account.)

Please note that the Tax Office does not allow you to complete the procedures for public fund receiving account registration only, so please register directly from Mynaportal.

(* Please note that the following accounts can be registered as a public fund receiving account: (I) ordinary deposit accounts, ordinary savings accounts (JA Bank, JF Marine Bank, etc.), ordinary savings accounts (Japan Post Bank), (ii) current deposit accounts and current savings accounts (transfer accounts in the case of Japan Post Bank), and (iii) comprehensive accounts (those that handle ordinary deposits and ordinary savings).)

Q3-10 I would like to confirm the details of the transfer of the refund. Will I receive a notification if the refund is transferred to public fund receiving account?

A3-10

You will receive a notice from the tax office when the procedure for the transfer of the refund has been completed. Please confirm the details of the transfer there.

Q3-11 I received a message from e-Tax saying that I could not make a Registration of public money receiving account. What should I do to register my account? Do I need to file my tax return again?

A3-11

You don't have to file a tax return again for Registration of public money receiving account.

Excuse me, but please go directly to Registration of public money receiving account from Mynaportal. Please see Registration of public money receiving account Method by Mynaportal for specific ways to change.

Example of e-Tax Message Box Notification

  • The taxpayer's name was not entered, so the registration of the Public Benefit Payment Account (public fund receiving account) could not be made.
    We are sorry to trouble you, but please register your account through Mynaportal. For other details, please refer to the Digital Agency website.
    It should be noted that the declaration data has been received normally, so there is no need to resend it.

  • The registration of the Public Benefit Payment Account (public fund receiving account) was not possible because there was an error in the information of the financial institutions entered as the account to receive the tax to be refunded or there was no entry of the account to receive the tax.
    Please register your account at Mynaportal.
    For other details, please refer to the Digital Agency website.
    It should be noted that the declaration data has been received normally, so there is no need to resend it.

  • You were unable to register your Public Benefit Payment Account (public fund receiving account) for any of the following reasons. Please register your account through Mynaportal. For other details, please refer to the Digital Agency website.
    (1) There is an error in the entered My Number or it has not been entered.
    (ii) You have not entered your My Number and filed a return in the past.
    It should be noted that the declaration data has been received normally, so there is no need to resend it.

Q3-12. I have applied for public fund receiving account registration using my final tax return. Where can I check the results?

A3-12

You can check the registered result in Mynaportal, so please check there.
In addition, we will inform you of the registration results in the following ways. (It will take about 1 to 2 months to inform you.)

  • If you have a Mynaportal account
    My Number Card Tax Return: Message Box and Mynaportal
    Final tax return other than the My Number Card method: Mynaportal

  • If you do not have a Mynaportal account
    My Number Card Tax Return: Message Box
    Final tax return other than the My Number Card method: By mail

Q3-13: Is it possible for a tax accountant to register and apply for the use of a client's public fund receiving account in the form of proxy declaration?

A3-13

It is possible to file and use tax returns by proxy (tax returns other than the My Number Card method and the ID / password method) for Registration of public money receiving account purposes.

If you are a tax accountant, please apply for registration and use after confirming with your client.
Please note that the tax accountant will not be notified of the results of the Registration of public money receiving account.

Q3-14: I have already registered my public fund receiving account. What would be the result if I applied for registration using this Final Income Tax Return?

A3-14

If there is no mistake in the account information, it will be changed to the one applied for later.

*If the account information that has already been registered and the account information that has been applied for later are the same, the account information that has been applied for later will be rejected. In addition, the account information that has already been registered and the account information that has been applied for later will be rejected. In addition, the account information that has already been registered and the account information that has been applied for later will be rejected. In addition, the account information that has already been registered and the account information that has been applied for later will be rejected.

Q3-15 Can I transfer the refund to public fund receiving account?

A3-15

If you have registered a public fund receiving account, you can designate the public fund receiving account as the destination for the refund (use of the public fund receiving account) through the following procedures.

  • Final return (refund return) and request for reassessment related to income taxes for 2022 and subsequent years in writing and via e-Tax (* Excluding quasi-final return)
  • Final tax returns (refund returns) and requests for reassessment related to consumption taxes for 2022 and subsequent years in writing and via e-Tax (* excluding quasi-final return)

If you wish to use public fund receiving account as the destination for the refund at the Tax Return Preparation Corner, please select "Transfer to public fund receiving account." If you are filing your tax return in writing, please enter 0 in "Use of public fund receiving account."

Q3-16 Can I apply for Registration of public money receiving account and use at the same time?

A3-16

You cannot apply for Registration of public money receiving account and use at the same time.

Only those who have already registered public fund receiving account can specify public fund receiving account as the destination for the refund (use of public fund receiving account).
If you have not registered your public fund receiving account, please apply for Mynaportal by Registration of public money receiving account or Final Income Tax Return.
Please note that when making a Registration of public money receiving account or using the My Number, it is essential to enter the My Number on the final return form, etc.

Q3-17 When I applied for the use of public fund receiving account in my final tax return, I entered a deposit account other than public fund receiving account as the recipient of the refund in my final tax return. To which account will the refund be transferred?

A3-17

When a deposit account is entered as the place to receive a refund on a final return form, etc., the refund will be transferred to the deposit account entered even if "0" is entered in the "Use of public fund receiving account" column.

*When applying for the use of a public fund receiving account, it is not necessary to enter the deposit / savings account information.

Q3-18. I applied for the use of my public fund receiving account through my Final Income Tax Return, but later I deleted (changed) my public fund receiving account. What should I do?

A3-18

If the refund cannot be transferred, the tax office will contact you in writing (asking if the refund cannot be transferred). Please wait until then.

Q3-19: Can I apply for a Registration of public money receiving account using a tax return other than a refund return (for example, if I have to pay some taxes)?

A3-19

A Registration of public money receiving account can only be made with a return that generates a refund (refund return), so a Registration of public money receiving account other than a refund return cannot be made.
If you wish to make a Registration of public money receiving account other than filing a refund return, please register in Mynaportal.

Q3-20: I have completed the My Number Card application procedure using a Final Income Tax Return other than the Registration of public money receiving account method (e-Tax). I would like to check the status of my Mynaportal registration. What exactly should I check?

A3-20

Use the following procedure to verify.

  1. Please log in to Mynaportal * 1.
  2. Select the "Registration of public money receiving account / Change" menu on the top screen.
  3. If the account information on the "Account Information Registration Status" screen has a description of the deposit account for which the registration has been applied, the public fund receiving account is registered.
    If you are not registered, please apply for registration from Mynaportal.

* 1 My Number Card is required to log in.

Q3-21 Can I designate a public fund receiving account other than my name as the bank account to which the refund will be transferred?

A3-21

Since the refund will be paid to the taxpayer himself / herself, a public fund receiving account other than the taxpayer's own name cannot be designated as the transfer destination.