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Whistleblower Protection

Last Updated:

Announcements

  • On April 21, 2025, we published a document entitled "Operational Results of Whistleblowing in " in , Digital Agency Relevant Information.

1. Outline of the Whistleblower Protection System

In order to properly handle whistleblowing based on the Whistleblower Protection Act (Act No. 122 of 2004), Digital Agency has established the following systems.
For more information on the Whistleblower Protection Scheme, please visit the Whistleblower Protection Scheme website (Consumer Affairs Agency) or contact the consultation hotline below.

Inquiries about the Whistleblower Protection Act

Consumer Affairs Agency Whistleblower Protection Program Hotline: 03 3507 9262
(Weekdays 9:30 to 12:30, 13:30 to 17:30)

2. Report from Digital Agency Staff

Requirements for recognition as a communication

  • The whistleblower is a "Digital Agency employee" or a "worker under a contract with Digital Agency."
    *Reports of sexual harassment received from Digital Agency employees are not limited to "Digital Agency employees" or "workers under contract with Digital Agency," but are accepted in accordance with "Reports from Digital Agency Employees, etc."
  • The report is not "for illicit purposes".
  • The report concerns Digital Agency violations by "laws and ordinances Employees" (including cases where laws and ordinances violations are likely to occur).
  • That the report concerns a violation of the rules prescribed by the Digital Agency;

Information required for reporting

  • Information of the reporter
    1. Name *
    2. Affiliation
    3. Address
    4. Phone number (required)
    5. Email address (required)
      *Anonymous reporting is also possible. However, please note that anonymous reporting may make it difficult to confirm the facts.
  • Information on Persons Subject to Reporting (Persons Committing laws and ordinances Violations, etc.)
    1. Audience Name (required)
    2. Affiliation
  • Specific content of the report
    1. Name of the law that is considered to be in violation (required)
    2. Specific violation (required)
    3. How I came to know the facts
    4. Name of materials that can objectively prove laws and ordinances violation (mandatory)

Method of reporting

Digital Agency reception desk

Documents (by mail)

Tokyo Garden Terrace Kioi-cho 19 f, 1-3 Kioi-cho, Chiyoda-ku, Tokyo 102-0094
Digital Agency laws and ordinances Compliance Officer

E-mail

Email address: naibutsuhou _ atmark _ digital. go. jp
Digital Agency laws and ordinances Compliance Officer
*To prevent spam, "@" is displayed as " _ atmark _ ".
When you send mail, please change " _ atmark _ " to "@" (one byte).

External Reception Desk

Documents (by mail)

ITN Law Office, 30th Floor, ARK Mori Building, 1-12-32 Akasaka, Minato-ku, Tokyo 107-6030
Attorney Toshiya Natori
Email: tonatori _ atmark _ itnlaw. jp
*To prevent spam, "@" is displayed as " _ atmark _ ".
When you send mail, please change " _ atmark _ " to "@" (one byte).

3. Procedures for Reporting by External Workers in Digital Agency

Requirements for being recognized as whistleblowing

  • The author is a worker (a person employed in a business or office, irrespective of the type of occupation, who is paid a wage).
  • The report is not for "illicit purposes" (such as the purpose of obtaining illicit profits or causing damage to others).
  • It is a report to the effect that "a reportable fact (laws and ordinances violation (criminal act, etc.) that affects the lives, etc. of citizens) has occurred or is about to occur."
  • The report shall be submitted to the "Administrative Organ with the Authority to Make Dispositions or Recommendations, etc. on the Reportable Fact" *

* If the "Administrative Organ with the Authority to Make Dispositions or Recommendations on the Reportable Fact" is unknown, please use the following search service.

Find information on whistleblowing from government agencies (Consumer Affairs Agency)

Information required for reporting

  • Information of the reporter
    1. Name *
    2. Address
    3. Phone number (required)
    4. Email address (required)
      *Anonymous reporting is also possible. However, please note that anonymous reporting may make it difficult to confirm the facts.
  • Information on Persons Subject to Reporting (Persons Committing laws and ordinances Violations, etc.)
    1. Name of the undertaking (mandatory)
    2. Address (required)
    3. URL
    4. Relationship between Reporter and Callee (Mandatory)
  • Specific content of the report
    1. Name of the law that is considered to be in violation (required)
    2. Specific violation (required)
    3. How I came to know the facts
    4. Name of materials that can objectively prove laws and ordinances violation (mandatory)

Method of reporting

Documents (by mail)

Tokyo Garden Terrace Kioi-cho 19 f, 1-3 Kioi-cho, Chiyoda-ku, Tokyo 102-0094
Digital Agency laws and ordinances Compliance Officer

E-mail

Email address: tsuhou _ atmark _ digital. go. jp
Digital Agency laws and ordinances Compliance Officer
*To prevent spam, "@" is displayed as " _ atmark _ ".
When you send mail, please change " _ atmark _ " to "@" (one byte).

The information reported will be used for the investigation of laws and ordinances violations, etc.
In order to investigate laws and ordinances violations, etc., depending on the content, it may be circulated to the department in charge, related organizations, etc. However, we will take responsibility for maintaining the confidentiality of the whistleblower and managing personal information.

Procedures for Responding to Reports from Outside Workers in Digital Agency (Instructions) (PDF / 588 kb)