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Whistleblower Protection

1. Overview of the Whistleblower Protection System

Digital Agency has established the following system in order to appropriately handle whistleblowing based on the Whistleblower Protection Act (Act No. 122 of 2004).
For more information on the Whistleblower Protection Program, please visit the Whistleblower Protection Program website (Consumer Affairs Agency) or call the following hotline.

Inquiries about the Whistleblower Protection Act

Consumer Affairs Agency Whistleblower Protection Program Hotline: 03 3507 9262
(Weekdays from 9:30 to 12:30, 13:30 to 17:30)

2. Reports from Digital Agency Employees

Requirements for recognition as a notification

  • The whistleblower is a "Digital Agency employee" or a "worker of a contractor with Digital Agency."
    *Reports on sexual harassment received from Digital Agency employees are not limited to "Digital Agency employees" and "workers of contractors with Digital Agency," but are accepted in accordance with the "Reports from Digital Agency Employees."
  • The report is not for "illicit purposes."
  • The notification concerns a Digital Agency violation (including cases where a laws and ordinances violation is likely to occur) involving a "laws and ordinances employee".
  • The notification is related to a violation of the rules specified by the Digital Agency.

Information required for reporting

  • Informant's information
    1. Name (required)
    2. Department
    3. Address
    4. Phone number (required)
    5. Email address (required)
  • Information on persons subject to reporting (persons committing laws and ordinances violations, etc.)
    1. Audience Name (required)
    2. Department
  • Specific content of the report
    1. Name of the law that seems to be in violation (mandatory)
    2. Specific violations (mandatory)
    3. How I learned the facts
    4. Laws and ordinances The name of the material from which the violation can be objectively proven (mandatory)

Method of reporting

Digital Agency reception counter

In writing (by mail)

Tokyo Garden Terrace Kioi-cho 19th Floor, 1-3 Kioi-cho, Chiyoda-ku, Tokyo 102-0094
To: Digital Agency laws and ordinances Compliance Officer

Mail

Email address: naibutsuhou _ atmark _ digital. go. jp
Digital Agency laws and ordinances Compliance Officer
*"@" is indicated as " _ atmark _ " to prevent spam mail.
When you send an email, please change " _ atmark _ " to "@" (one byte).

External Contact

In writing (by mail)

Shiba & Tanaka Management Law Office, 2nd floor, Kioi Bldg., 3-32 Kioi-cho, Chiyoda-ku, Tokyo 102-0094
To: Attorney Akihiko Shiba
Email: shiba _ atmark _ stlo. jp
*"@" is indicated as " _ atmark _ " to prevent spam mail.
When you send an email, please change " _ atmark _ " to "@" (one byte).

3. Procedures for Reporting from Outside Workers in Digital Agency

Requirements for recognition as whistleblowing

  • That the author is a worker (a person employed in a business or office, regardless of the type of occupation, who is paid a wage);
  • The report is not for "illicit purposes" (such as the purpose of obtaining illicit profits or causing damage to others).
  • The notification is to the effect that "a reportable fact (a laws and ordinances violation (criminal act, etc.) concerning the lives, etc. of citizens) has occurred or is about to occur."
  • To the "administrative organ with the authority to make a disposition or a recommendation, etc. on the reportable fact" *

* If you are not sure which "administrative organ has the authority to make a disposition or recommendation, etc. on a reportable fact," please use the following search service.

Searching for Administrative Organizations to Report and Consult About Whistleblowing (Consumer Affairs Agency)

Information required for reporting

  • Informant's information
    1. Name *
    2. Address
    3. Phone number (required)
    4. Email address (required)
      *It is possible to report anonymously. However, please note that in the case of anonymity, it may be difficult to confirm the facts.
  • Information on persons subject to reporting (persons committing laws and ordinances violations, etc.)
    1. Name of undertaking (mandatory)
    2. Address (required)
    3. URL
    4. Relationship between the reporter and the notified party (mandatory)
  • Specific content of the report
    1. Name of the law that seems to be in violation (mandatory)
    2. Specific violations (mandatory)
    3. How I learned the facts
    4. Laws and ordinances The name of the material from which the violation can be objectively proven (mandatory)

Method of reporting

In writing (by mail)

Tokyo Garden Terrace Kioi-cho 19th Floor, 1-3 Kioi-cho, Chiyoda-ku, Tokyo 102-0094
To: Digital Agency laws and ordinances Compliance Officer

Mail

E-mail: tsuhou _ atmark _ digital. go. jp
To: Digital Agency laws and ordinances Compliance Officer
*"@" is indicated as " _ atmark _ " to prevent spam mail.
When you send an email, please change " _ atmark _ " to "@" (one byte).

The information you reported will be used for the investigation of laws and ordinances violations, etc.
In order to investigate violations of laws and ordinances, etc., depending on the content, the report may be circulated to the department in charge, related organizations, etc. Our office will be responsible for maintaining the confidentiality of the whistleblower and managing personal information.

Procedures for Responding to Reports from Outside Workers in Digital Agency (Directive) (PDF / 588 kb)