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Senior Vice-Minister for Digital ISHIKAWA inspected Miyakonojo City's DX initiatives.

On March 18, 2024, Senior Vice-Minister ISHIKAWA Akimasa visited Miyakonojo City, Miyazaki (Miyakonojo City Library, public office, Miyakonojo City, Fujisawa Kita Fire Station), where various DX initiatives are underway.
Miyakonojo City has one of the highest penetration rates of My Number Card in Japan, and is actively working on its utilization, such as the realization of "One-stop, no writing service", the commissioning of My Number Card application Issue services to the first post office in Japan, and demonstration experiments for the utilization of My Number Card in the emergency lifesaving field.

1. Miyakonojo City Library

The Miyakonojo City Library is loved as a comfortable place to relax. It has converted and restored shopping malls, created a place to meet books, and has become a base for resident autonomy with area Editorial Office and various studios.

Photos of the Miyakonojo City Library.
(Inside the Miyakonojo City Library)

A photograph of a row of books indexed by two dimensional codes
("Index corner". You can search for books by index keywords in two dimensional code.)

2. public office, Miyakonojo City

In Miyakonojo City, Digital Agency has been making maximum use of the scheme to support local government window reform (advisor dispatch project, advisor training project, provision of service desk DX) launched in fiscal 2023, and is working on service desk DX that contributes to both the convenience of residents and the improvement of the working style of employees.

Exchanging views with Mayor Takahisa Ikeda in public office, Miyakonojo City
(A scene of exchanging opinions with Mayor Takahisa Ikeda in public office, Miyakonojo City)

We checked the flow of "One-stop, no writing service" in response to a total of 176 procedures such as transfer in / out and Various Certificates application at one window.

A one stop service in Miyakonojo City.
(A view of "One-stop, no writing service", which Miyakonojo City started operating on February 27, 2024 by utilizing service desk DX promoted by Digital Agency)

Photo of input (2 lines) and examination (3 lines) desks located in the office area near the window.
(Office work is speeded up by placing input (2 lines) and examination (3 lines) in the office area close to the counter. The time required for moving has been reduced from about 50 minutes to about 15 minutes.)

At the My Number Card Special Venue, we provide one stop support for each procedure, connect online with the post office that outsources the Issue application office in My Number Card, and confirm the identity of the applicant in cooperation with postal employees.

3. Fujisawa Kita Fire Station

Last year, the Fujisawa Kita Fire Station conducted a My Number Card on efforts to obtain the consultation history of the injured person and the prescription history of medicine at the time of emergency transportation by using the demonstration experiments, and to connect it to appropriate first aid and early in-hospital treatment. We heard about the results and exchanged opinions.

A meeting inside the Fujisawa Kita Fire Station.
(Meeting in the Fujisawa Kita Fire Station)

A group photo of Senior Vice-Minister of Digital ISHIKAWA and officials of the Fujisawa Kita Fire Station.
(Group photo at the Fujisawa Kita Fire Station. On the right is Senior Vice-Minister of Digital ISHIKAWA, and on the left are Fujisawa Kita Fire Station officials.)

Senior Vice-Minister ISHIKAWA Digital said, "I think there are difficulties in introducing DX, which are different from those in the Tokyo metropolitan area, but under the leadership of the mayor, the staff members are working on it and it seems to be introduced smoothly. In addition, I would like to deepen cooperation in the future in Miyakonojo City, which is a pioneer of Digital Agency, where local government staff members have been dispatched to in the past and are working together."

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