[For those who have not replied by the deadline or have not solved the problem due to omission, etc.] We will mail a letter to delete the account that is highly likely to have no deposit account registered in the name of the person himself with public fund receiving account (as of February 29, 2024).
- Published:
On November 17, 2023, we sent a "Request for Change or Deletion of public fund receiving account" to those who may not have registered a savings account in their name with public fund receiving account. However, we sent a letter to those who have not replied by the deadline of February 16, 2024, or those who have replied but have not been resolved due to defects such as omissions, to the effect that their registered accounts will be deleted around the beginning of April 2024.
For information on November 17, 2023, we are sending a letter by mail to those who may not have registered a savings account in their name with public fund receiving account, (as of November 17, 2023). Please refer to .
Mailing Content
Ship Date
Thursday, February 29, 2024
Content
- We will delete the registered account information around the beginning of April 2024.
- If you wish to use public fund receiving account, please register from Mynaportal after the deletion process.
Precautions
Please be aware of fraud, etc. under the guise of a notice regarding this matter.
- In connection with this matter, Digital Agency will not ask you to pay any money under any pretext.
- For other frequently asked questions and concerns about incidents such as misregistration of My Number Card services, please see We will answer your questions and concerns about cases such as misregistration of My Number Card services. My Number Card services.
Contact Us
My Number General Toll-free Number (0120-95-0178)
- Reception Hours
- Weekdays: 9:30 am to 8:00 pm
- Weekends and national holidays: 9:30 am to 5:30 pm