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[For those who have not responded to the notification sent in April 2024] We have sent a notification (postcard) of deletion of registered account by mail (as of July 10, 2024).

Published:

In December 2023 and April 2024, Digital Agency sent notices (postcards) requesting confirmation and change of the name of public fund receiving account because we could not confirm that the registered name (in Kanji) and the name of the deposit account (in Katakana) match. This time, we continue to mail notices (postcards) to those who have not changed their accounts to the effect that "the registered account information will be deleted sequentially from around the beginning of September 2024."

In the guidance for April 2024, we sent notices (postcards) to those who judged that the account information registered as public fund receiving account is highly likely to be that of family members, etc. (so-called "family accounts") (as of April 5, 2024). Please refer to the .

Notice content

Ship Date

Friday, August 2, 2024

Content

  • From around the beginning of September 2024, the registered account information will be deleted pursuant to the provisions of Article 7, Paragraph 2, Item 2 of the Act on Registration, etc. of Deposit Accounts for Prompt and Certain Implementation of Payment, etc. of Public Benefits.
  • If you wish to continue using public fund receiving account, please register from Mynaportal after the deletion process.

Precautions

  • Please be aware of fraud, etc. under the guise of a notice regarding this matter.
  • In connection with this matter, Digital Agency will not ask you to pay any money under any pretext.

For other frequently asked questions and concerns about incidents such as misregistration of My Number Card services, please see , which answers questions and concerns about incidents such as misregistration of My Number Card services.

Contact Us

Reception Hours

  • Weekdays: 9:30 am to 8:00 pm
  • Weekends and national holidays: 9:30 am to 5:30 pm

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