Protection of personal information
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1. Outline of the Personal Information Protection System
The purpose of the Personal Data Protection Program is to protect the rights and interests of individuals while ensuring the proper and smooth administration of government based on the Act on the Protection of Personal Information.
Digital Agency will also strive to properly manage personal data based on the purpose of this program.
Personal Information Protection System
Privacy Protection in Digital Agency
- Regulations on the Management of Personal Information Held by Digital Agency (PDF / 319 kb) (enacted on October 31, 2023)
- Examination Guidelines for Dispositions under the Act on the Protection of Personal Information in Digital Agency (PDF / 193 kb) (Revised August 9, 2024)
- Basic Policies on Security Control of Specific Personal Information, etc. in Digital Agency (PDF / 65 kb)
2. Procedures for Requests for Disclosure, Correction, and Suspension of Use
(1) Request for disclosure
You can request disclosure of your personal information held by the head of an administrative organ.
As a general rule, disclosure decisions must be made within 30 days (disclosure on the day of request (including inspection) is not permitted).
When making a request, you need to present a document that shows your identity (such as a driver's license or health insurance card) and pay a disclosure request fee of 300 yen per request.
(A certificate of residence is required for mailing (within 30 days of issuance))
When preparing the request form, please refer to the Explanation (PDF / 58 kb) for information on creating a claim form.
Request form
- Request for Disclosure of Retained Personal Information
- Word (77 kb) (updated December 28, 2022)
- PDF (72 kb) (updated December 28, 2022)
- Request for Disclosure of Specific Personal Information (Personal Information including an Individual Number (social security and tax number system -))
- Word (80 kb) (updated December 28, 2022)
- PDF (73 KB) (updated December 28, 2022)
- Application for Exemption from Fees Pertaining to Request for Disclosure of Specific Personal Information
- Power of Attorney for Specific Personal Information Disclosure Request
(2) Request for correction
If you believe that the content of the personal information disclosed by the above disclosure request is not true, you can request correction.
*There is no fee. Please refer to the Description (PDF / 59 kb) for information on creating a claim form.
Request form
- Request for Correction of Retained Personal Information
- Word (76 kb) (updated December 28, 2022)
- PDF (70 kb) (updated December 28, 2022)
- Request for Correction of Specific Personal Information (Personal Information including Individual Number (My Number))
- Word (78 kb) (updated December 28, 2022)
- PDF (70 kb) (updated December 28, 2022)
- Power of Attorney for Specific Personal Information Correction Request
(3) Request for Suspension of Use
If you think that the personal information disclosed by the above disclosure request is being acquired, used, or provided in an illegal manner, you can request the suspension of use, etc.
*There are no fees. Please refer to the Description (PDF / 62 kb) for information on creating a claim form.
Request form
- Request for Suspension of Use of Retained Personal
- Word (79 kb) (updated December 28, 2022)
- PDF (75 kb) (updated December 28, 2022)
- Request for Suspension of Use of Specific Personal Information (Personal Information Including Individual Number (My Number))
- Word (80 kb) (updated December 28, 2022)
- PDF (74 kb) (updated December 28, 2022)
- Power of Attorney for Suspension of Use of Specific Personal Information
(4) Appeals against non-disclosure decisions, etc.
If you are dissatisfied with a decision on a request for disclosure, a request for correction, or a request for suspension of use, you may file a request for examination with the Prime Minister pursuant to the provisions of the Administrative Complaint Review Act of . In addition, pursuant to the provisions of the Administrative Case Litigation Act, you may file a lawsuit for revocation of the disposition with the Tokyo District Court or the district court having jurisdiction over the location of the high court having jurisdiction over the location of the general venue of the requester.
3. Contact point for requests for disclosure of retained personal information
19th and 20th floors, Tokyo Garden Terrace Kioi-cho, 1-3 Kioi-cho, Chiyoda-ku, Tokyo 102-0094
Digital Agency Privacy Officer
Phone: 03 4477 6775
Email: kojinjyouhou _ atmark _ digital. go. jp
*To prevent spam, "@" is displayed as " _ atmark _
".
When you send mail, please change " _ atmark _
" to "@" (one byte).
4. Contact points for inquiries about specific personal information
19th and 20th floors, Tokyo Garden Terrace Kioi-cho, 1-3 Kioi-cho, Chiyoda-ku, Tokyo 102-0094
Digital Agency Privacy Officer
Phone: 03 4477 6775
Email: kojinjyouhou _ atmark _ digital. go. jp
*To prevent spam, "@" is displayed as " _ atmark _
".
When you send mail, please change " _ atmark _
" to "@" (one byte).
5. Reference Information
The office work handling Specific Personal Information Files is required to conduct a Specific Personal Information Protection Assessment, and an assessment report prepared by each office work is published.
Affairs concerning the registration, etc. of a public money receiving account based on the Account Registration Act and affairs concerning the management, etc. of a deposit account through the use of an Individual Number based on the intention of the depositor;
- Specific Personal Information Protection Evaluation Report (All Items Evaluation Report) (PDF / 651 kb) (updated on February 4, 2025)
- Specific Personal Information Protection Evaluation Report (Basic Item Evaluation Report) (PDF / 396 kb) (updated on January 16, 2024)
Affairs concerning the operation of the information provision network system
- Specific Personal Information Protection Evaluation Report (All Items Evaluation Report) (PDF / 1,884 kb) (updated on October 18, 2024)
- Specific Personal Information Protection Evaluation Report (Basic Item Evaluation Report) (PDF / 205 kb) (updated on October 18, 2024)
Affairs concerning the operation of the information provision, etc. record disclosure system
- Specific Personal Information Protection Evaluation Report (All Items Evaluation Report) (PDF / 985 kb)
- Specific Personal Information Protection Evaluation Report (Basic Item Evaluation Report) (PDF / 236 kb)
Solicitation of Proposals on Anonymously Processed Information
Currently, we do not solicit opinions.
Past solicitation of opinions
FY 2022 Public Notice of Solicitation for Proposals on "Anonymously Processed Information from Administrative Organs, etc."
From February 15, 2023 (Wednesday) to March 17, 2023 (Friday)