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2024 (2024) Second Policy Evaluation and Administrative Project Review Expert Meeting

Overview

Materials

Summary of proceedings

Date

Wednesday, June 19, 2024, from 9:45 a.m. to 12:00 p.m.

Location

Held online

Attendees

Member

Chairman Satoh, Committee Member Iwasaki, Committee Member Uemura, Committee Member Kanbayashi, Committee Member Sasajima, Committee Member Kubo, Committee Member Horikawa

1. Direction of solutions for each business

After the Secretariat declared the opening of the meeting, the person in charge explained the purpose, outline, Issue, and goal of the project with regard to the direction of the solution of each project, and a question-and-answer session was held sequentially.

The main comments and questions are as follows.

1. Government Solution Services (GSS)

Member: Do you mean that there is no burden on local government for the Administrative Project Review Sheet increase naturally once the authority is granted? This feels more like an output than an outcome, so I think it should be measured that users are able to use it properly rather than increasing the number of users.

In charge: terminals in bulk in Digital Agency, and the number of people who have handed over the terminals is approximately 35000, to whom we grant permissions such as software licenses. The number of GSS users is counted.

Regarding the point you pointed out, we are also conducting a satisfaction survey. In the latest satisfaction survey, about 13000 users responded, and 10% of them were dissatisfied, and the rest were evaluated as satisfied, slightly satisfied, or average.

Member: Do you mean that there is no burden on local government for the Satisfaction Survey tends to be subjective, so is it possible to understand how much is used in data?

In charge: We have data that telework is used, and even looking at the survey responses, there are responses that telework has become very available, and in that regard, I feel that telework is being used more than the previous system.

Member: Do you mean that there is no burden on local government for the and obtain data properly. Regarding the logic model, it is not written what should be taken as data in the outcome, so I would like you to improve it.

Member: Do you mean that there is no burden on local government for the and ministries and agencies and within ministries and agencies and to work together, but I think it is difficult to understand how convenient it is.

In addition, it is difficult to understand what and how much is required for maintenance and operation, so I would like to know what we are working on, even if it is good to be an example.

In charge: , in the past, if you wanted to take it home to work, you had to connect to a VPN to public office, and the number of people who could connect was limited. However, since GSS has a zero Trust mechanism, more and more people can telework using the SaaS service from home Wi-Fi. In addition, LTE communication mechanism is also installed in the terminal, and it has been evaluated that it has become easier to work anywhere, such as when there is no Wi-Fi environment at home or at the office.

As for maintenance and operation, users sometimes ask questions about what they don't understand when they build a network and actually use it. However, there are various costs involved in preparing a help desk and taking thorough measures. As the number of ministries and agencies using GSS increases, more measures will be required, so resources have been important for construction until now. However, in the future, various resources will be necessary for follow-up of people using GSS, and it will be necessary to rationalize and improve them. Therefore, I explained that maintenance and operation are important.

Member: Do you mean that there is no burden on local government for the Cloud? Is it okay to think that there are no security problems with things that can be shared in the cloud, such as things that should not be moved out of personal data or things that should not be taken by hackers, that seem to be able to be done smoothly in business, rather than accessing databases such as personal data?

In charge: public office handles a lot of administrative information. For example, you can access word files such as answers to the Diet from a file server in the cloud, access them from various locations, and create answers to the Diet from home. The scope of the information to be managed is determined by balancing the degree of security and the degree of confidentiality.

Member: Do you mean that there is no burden on local government for the Interim Report, what are the advantages of having each ministries and agencies's LAN perform development independently by each ministries and agencies, but having Digital Agency perform development in a lump sum?

In charge: For example, in the Joint Government Office, there are many ministries and agencies, each of which has a structure in which a router for WAN lines and a router for G-Net are installed, and each of which has a line. Since the network equipment is consolidated and the line itself is consolidated and becomes thicker, it is changed to a form of constructing a network by logically dividing the network equipment and the line, and the economic merit of integrating the LANs of each ministries and agencies is to rationalize the network equipment and the line.

Member: Do you mean that there is no burden on local government for the Can I understand that it will be cheaper because the construction can be done at the same time?

In charge: For example, it is possible to have only one line contract instead of seven, and we believe that economic rationality will emerge if we accumulate various things.

Member: Do you mean that there is no burden on local government for the is combined is valid in the network. In addition, the security and data storage format of each public office are also different, and the development operators are also different in the first place, so it may be difficult to unify them. I feel that the cost will be higher if we have to incorporate all the menus of each ministry and agency.

In charge: The point you pointed out is that the original systems of each ministries and agencies are not subject to integration, and it is premised that information systems such as Word, Excel, and Mail are integrated as a basic standardization of business.

The standard tools used in business are basically the same in each ministries and agencies, so it will be reasonable to integrate them even if there are differences in how to use them. The requirements for each ministries and agencies are addressed in each ministries and agencies, and the parts that can be shared are cut out and shared.

On the other hand, even in the parts that can be shared, depending on the ministries and agencies, there are somewhat special requirements such as that the help desk must be on-site or that the help desk must be open until 20:00. Therefore, we are working to standardize and consolidate the work that can be done by coordinating whether it is possible to communicate with people on the phone offline instead of on-site, and whether it is possible to communicate between 9:00 and 17:00. We are also working to ensure that efficiency can be done by using the same system by the employees of each ministries and agencies. This is how we work. efficiency

Member: Do you mean that there is no burden on local government for the progresses, so I feel that it will remain high in the end unless there is a fundamental way to do it, not just the help desk.

In charge: For example, even in the case of procurement for terminals, there is rationalization in that the price decreases considerably when the amount is a certain amount. In addition, as for business operations, the bandwidth of the network is increasing, web conferencing is becoming easier, and many of them are more convenient than before. Therefore, with regard to the standardization of business operations, each ministries and agencies does not resist to that extent. For example, each ministries and agencies installs individual software, and if the version is old, it is adjusted for bad security.

In addition, we are proposing and adjusting the network path to connect to each system in each ministries and agencies when special privacy is required. However, the current situation is that the standard mechanism basically creates a network with a fairly wide bandwidth, so it can absorb various things.

Member: Do you mean that there is no burden on local government for the I think that it may be an idea that some ministries and agencies that already have sufficient security do not want to be included in this mechanism. Therefore, I think that there is a contradiction in justifying the improvement of integration and convenience in one ring. In addition, may I recognize that there is a current situation that some ministries and agencies cannot make transition immediately?

In charge: As for ministries and agencies, which has bases all over the world, it is necessary to carefully adjust the communication requirements while organizing various matters.

Member: Do you mean that there is no burden on local government for the I wonder if it is really necessary to integrate to such an extent.

Member: Do you mean that there is no burden on local government for the employees, but to what extent is that point included in the target? If teleworking is advancing, I think we should understand working hours, not only the frequency of teleworking, but also whether the working hours themselves are becoming shorter.

Also, does it include an assessment of the risks of hacking due to system aggregation and physical power loss?

Finally, when we need to have a meeting while looking at the systems unique to each ministries and agencies, we use groupware for the meeting, but individual systems are separate and should not be connected on the network, so I think it will be a form of having two terminals, one of which sees groupware and the other sees individual systems, but in the future or at present, I think it would be good if you could include how you are thinking about the connection.

In charge: risk evaluation, in terms of security, I said zero Trust, but I think there are parts that can be secured because the terminals are protected by methods other than boundary defense. As for what we are doing about the amount concentrated in each base, I think there is still room for innovation, although redundant lines are installed at each base. However, I think there are advantages in terms of availability because LTE communication can be used for terminals and SaaS can be used from Wi-Fi at home.

As for the last individual system, as you pointed out, there are cases in which we have two systems, and cases in which we can touch our own system from a business terminal. At present, we are doing so in accordance with individual cases, but in the end, we would like to improve convenience.

Member: Do you mean that there is no burden on local government for the system has been completed, but is the evaluation from the perspective of the risks owned by the government since it is the network of the entire ministries and agencies, such as the risk evaluation on other earthquakes?

In charge: Although there is room for discussion if you say that it is sufficient, we believe that it is necessary to continue to increase the certainty while creating and operating an IT-BCP based on the assumption of Tonankai and Nankai earthquakes and Nankai Trough earthquakes.

Member: Do you mean that there is no burden on local government for the At present, 10 out of 28 ministries and agencies are integrated into GSS. When is the final transition of all ministries and agencies scheduled? My impression is that if even one is not connected, the existing network will remain, and there will be duplicate costs.

In charge: There is also ministries and agencies, which is expected to be the next stage, and we hope to integrate 28 ministries and agencies around 2030.

Member: Do you mean that there is no burden on local government for the is unified, in reality, it is considered that if it becomes too large, the number of business operators who can build and operate will decrease and become high.

In addition, if we think that individual systems will be built by separate ministries and agencies, we will have to build two networks, so it may be cheaper for ministries and agencies to build one network including special requirements. In this regard, I thought that this project would be tested by the contribution of increasing the bandwidth as a successor to the government's common network and how to evaluate the advantages and disadvantages of unifying the networks within each ministry and office.

In addition, my impression of GSS is that it is composed of multiple businesses, including the network as a backbone and the services provided on the network of the Zero Trust Online conference system. Therefore, I believe that it will be better if GSS can be evaluated in a manner that accurately matches each of its businesses.

I have a question. In terms of the network configuration, did you make the design premised on the IT-BCP for the Tonankai and Nankai earthquakes and the Nankai Trough earthquake? Also, did you make the design design including the system configuration such as the network configuration on the private sector side because the knowledge of the Digital Agency is necessary and there are requirements unique to the administration?

In charge: Tonankai and Nankai earthquakes and Nankai Trough earthquakes. As for the network configuration diagram, private sector specialists is employed by Digital Agency as a Digital Agency, and the current situation is that administrative personnel is making it centered on them while also providing opinions.

2. Common corporate certification platform (gBizID)

Member: Do you mean that there is no burden on local government for the accounts issued is an indicator that can be controlled by the person in charge. If the corporation cannot issue the account unless it shows its intention to acquire it, I think it will be an outcome. In addition, if the time reduction effect or the cost reduction effect of the business operator or the government can be measured, I thought it would be good to use it as an outcome.
The dashboard is a good initiative, and if there is a plan to publish it, I think it is very important to have a mechanism to publish it and share the results of the project with the people. I believe that increasing the number of collaborative services to 300 in the long-term outcome, such collaborative services, will be exactly the outcome, but is there a mechanism to promote the horizontal development of good practices? Are such efforts made?

In charge: gBizID, and it is not possible to control it because it is voluntarily performed by business operators for online procedures. Therefore, the number of business operators acquiring accounts in gBizID is one of the outcomes.

As for the cost evaluation, when it comes to the acquisition of gBizID, it used to take about one week by mail, but now it can be processed in My Number Card, and issuing on the same day has become possible, which I think has had the effect of shortening time.

In addition, in terms of actually logging in, for example, we have been sending a certificate of registered matters by mail to confirm the business operator, but by logging in to gBizID, we can simplify and efficiency, and we think it is possible to convert the cost.

The dashboard has not yet been made available only internally, but what kind of system it can be used on and what kind of users are obtaining it are exactly the same as in My Number Card, where the dashboard is made available and the number of users who have obtained it is disclosed, so we will organize and consider the information that can be disclosed in the future.

In terms of horizontal deployment of good practices, Ministry of Health, Labor and Welfare is advertising social security procedures together, and in the case of subsidies, the person in charge of subsidies in each ministries and agencies is advertising them together in the form of the need to acquire gBizID, so we would like to continue to collaborate with each ministries and agencies in the future to see if we can make such efforts together.

Member: Do you mean that there is no burden on local government for the identification. However, has consideration been given to the possibility of excessive identification when necessary information differs depending on administrative procedures?

In charge: In the case of ordinary identification, in particular, for business operators, a certificate of registered matters for commercial registration is required for identification, and for individuals, the same as an official personal identification card is required for identification. Confirming these when obtaining a gBizID is basically necessary for physical identification, so we are working on how to handle this electronically.

Member: Do you mean that there is no burden on local government for the In some cases, even if you go through gBizID, depending on the administrative procedures, you may have to meet these qualifications. Is it assumed that you will be asked to perform additional procedures for identification even after entering the system for each administrative procedure?

In charge: It is also related to the concept of the term identification, but depending on the administrative procedure, I think there are procedures that require you to meet these qualification requirements. I believe that additional qualification confirmation, etc. for such part will naturally occur after you actually enter the system for the procedure.

Member: Do you mean that there is no burden on local government for the I think it would be better to make the outcome of more expansion to business operators, including how many SMEs. I think all business operators must acquire gBizID, but I feel that the target number is small if SMEs are included when considering the acquisition of all corporations.

Also, I don't know the price of the software, but I don't know if it is effective for the price of the system, so could you tell me about that?

In charge: Outcome is a service targeting both large companies and SMEs, but as you pointed out, I think the acquisition rate of SMEs is lagging behind in terms of response to digitalization, so I think there is an idea to target that.

Regarding cost evaluation, I think it is possible to compare how efficient it is compared to the cost of paper, and how cost efficient it is when the system development and operation costs are added for individual systems and when the gBizID is development and operated alone. Considering that certification services are created and operated separately for each system, I think it is more efficient to create a common infrastructure in the form of a gBizID.

Member: Do you mean that there is no burden on local government for the My Number Card, will the personal data be accumulated in the system on the national side?

In charge: , how to confirm the identity is to check the name and address of the representative against the information in the commercial registration and register it. Even in private sector's service, information is registered within the scope of basic information such as the name and address of an individual who is registered when creating an account.

Member: Do you mean that there is no burden on local government for the expenses are charged related to security?

In charge: system and build it, and since it is an important point, I think it is important to consider it.

Member: Do you mean that there is no burden on local government for the ?

In charge: For example, rather than creating an authentication function in an individual system only for procedures that are performed only once a year, we think that by creating an environment in which any procedure can be authenticated in gBizID, the cost can be reduced as a whole.

Member: Do you mean that there is no burden on local government for the . On the contrary, I think there are cases where it is inconvenient. Isn't it important to build a system from the user's point of view?

In charge: I think that is exactly the part due to the complexity of the procedure and the literacy of the business operator. For example, some business operators want to do everything electronically, so as you pointed out, I think some business operators will first deal with it by paper for the time being, but if digital becomes the default in the future, I think it is necessary to prepare for it.

Member: Do you mean that there is no burden on local government for the system, it is better to consider whether the system should really exist for the user and what should be considered from the user's perspective, which will lead to economic efficiency.

In charge: As you said, I think it is necessary to make it convenient by digitizing those that require a large number of procedures first. However, the number of procedures is small, and I think that there are many people who use paper as an attribute of users in particular, so I think we should consider responses for each procedure while carefully observing this.

Member: Do you mean that there is no burden on local government for the : The monetary amount of the annual reduction effect has been calculated, but if you can show the approximate percentage of reduction in percentage terms, I would like you to confirm it.

Member: Do you mean that there is no burden on local government for the analog procedure, I think that digitalization should be further advanced. It is a new business opportunity and a chance to understand what kind of industry digitalization is lagging behind, so I would like you to advance it.

In charge: , but as Digital Agency has set a goal of "no one will be left behind," we think it is important to proceed while considering the order of progress and user literacy, especially in public services.

Member: Do you mean that there is no burden on local government for the as an indicator of gBizID outcome.

In addition, I think it is important to have a system that can continue even in light of personnel changes.

In charge: . As for the system, Digital Agency has a system built with private sector project managers and certification specialists, and we believe that the team is operating stably.

3. Base Registry Business

Member: Do you mean that there is no burden on local government for the short-term outcome is close to the output. I think it would be good if we could present something like a burden reduction effect.

In addition, I am interested in what happens if the address is described using the name of the street, such as Kyoto City, in the property-based registry.

I think it is important to spread good examples horizontally, but is that point devised?

In charge: , data maintenance is an important output, and we cannot control the number of cases that can be omitted or the number of procedures that are omitted, so we consider it an outcome. In addition, the burden reduction effect you pointed out is also set as an outcome.

After developing the base registry in Digital Agency, each ministry and agency will actually determine in detail the points that make the procedure unnecessary, including the necessity and whether it is sufficient, and determine them in the subordinate ministerial ordinance. In that case, Digital Agency will consider making it easier for each ministry and agency to get on board by presenting the model ministerial ordinance in Digital Agency.

It is difficult to find an example like Kyoto-shi, but as we have been conducting research in demonstration projects, we are continuing to consider what to do with street names with their addresses written on them. There is also the point that the name used by the local government and the name used by the local government necessarily match. In the future, as we develop the base registry, we believe that it is necessary to consider the cost-effectiveness of the development.

Finally, regarding the horizontal development of good cases, although it is a future project, there are examples such as base registry for address that have been disclosed in advance, so we are just testing how to use them, and I would like to listen to them in the future.

Member: Do you mean that there is no burden on local government for the with something like output.

Member: Do you mean that there is no burden on local government for the Base Registry is a future project, but do you mean that you have given up on the integration of data from business offices?

In charge: At present, we are not considering redeveloping facilities that have been suspended. The areas presented this time are what we should do from here, including what we can do as priorities within the limited resources and budget.

Member: Do you mean that there is no burden on local government for the Regarding the systematization of the three fields that we are considering to develop this time, the three fields are expressed in this separate concept, and among them, there are many overlapping places such as addresses. Are we going to perform the development separately or perform the development after sorting them out? Also, are the development operators of the system going to be integrated?

In charge: base registry, it will be these three areas this time, and it will be a separate database in terms of individual databases.

For the corporate field, it is based on the corporate commercial registration database owned by the Ministry of Justice, but it cannot be immediately used for digitalization and online procedures as it is. Therefore, we will develop and provide it including so-called data cleansing. The same thing will be done for the database of real estate registry. The database of real estate registry is managed by the system of parcel number rather than address, so base registry for address will provide it in a form that links the system of parcel number and the system of address and residence indication. Therefore, we will proceed while utilizing the knowledge of both parties.

We are currently considering how the system should be, including negotiations with the Ministry of Justice and business operators. With regard to the development of the system, it is a difficult issue how to open it to the outside world while there is an existing system, and we are considering it with private sector experts and database experts. It is no problem to think that three databases will be completed.

Member: Do you mean that there is no burden on local government for the system after that than to improve it. When the ward division changes due to a municipal merger, etc., the address also changes, so in terms of cost-effectiveness, there will be address changes at a place that is not so expensive. The provisional report says that it is updated as often as necessary, but I felt that it would be better to explain the mechanism such as the frequency of change.

In charge: and the creation of new towns and aza, we are working to confirm whether the current and collected address information in local government is correct. At the same time, we are considering how to update it. If it is a town or aza level, there are not hundreds of cases per year in a single city, so I think it will be possible to do it less frequently. However, when the database is made smaller, what kind of method should be used to automatically update the database? We are working on technical details, who will be responsible for it, and whether it can be automatically updated if it is incorporated into the local government system.

Member: Do you mean that there is no burden on local government for the names, residences, and lot numbers?

In addition, regarding updates, if not only the latest information but also information at past points in time remains, the corresponding relationship will be unknown. I don't think it is necessary to stock data at all points in time, but since it should be an enormous amount of data, how much data are you thinking of holding?

In charge: data. When it is presented as the initial data, it will be the data at the time of presentation. Each municipality has information on past municipal mergers, but I believe that Issue will consider how it can be provided, including whether it will be provided in the base registry. In addition to the part provided in the base registry maintained by the national government, for example, it may be considered that it will be treated as a service of private sector.

In addition, one of the purposes of base registry for address is to standardize this address. However, in addition to that, we are considering to what extent we can develop a database that includes location information, coordinate information, and so on. Regarding standardization, I think it is not about deciding on one thing, but about how much the categories and rules for data connections should be determined, and I think it would be good if base registry for address could realize that.

Member: Do you mean that there is no burden on local government for the statistics?

When collecting government statistics, it is being discussed that the basic population will be unified into a population database within the Statistics Committee, so I would like you to confirm this.

Member: Do you mean that there is no burden on local government for the Base Registry will also impose a heavy burden on local government. Are there any such concerns?

In charge: itself will reduce the burden in the sense that local government will be able to view the information of registration online, where Okinawa has had to go to see it by itself for public use requests.

On the other hand, depending on the municipality, there may be environmental improvements to collect information online on the local government side and a review of the method of housing indication itself.

We are also conducting a survey on how housing indication is managed, and many of them are doing it on paper. We are proceeding while asking what kind of system should be developed in such places to help them. While discussing with Ministry of Internal Affairs and Communications, we will discuss what should be done to enjoy the benefits while minimizing the burden on local government.

Member: Do you mean that there is no burden on local government for the data maintenance itself?

In charge: At least in terms of registration information, local government has nothing to do with data maintenance, and for town and aza information, we are asking you to check whether the information we collected is correct.

2. Interim Report of the Policy Evaluation and Administrative Project Review (draft)

Explanation by the Secretariat on the provisional report (draft)
If there is an opinion to make an amendment, we will contact you by e-mail. Regarding the amendment of the content based on the deliberations of the second Expert Council, the members attending the meeting unanimously decided to leave it to the chairman's discretion.

3. Selection of projects subject to the disclosure process

After confirming the projects to be recommended by each committee member, Chairman Sato gathered opinions and recommended that the "Corporate Common Authentication Platform" and the "Base Registry Project" be subject to the disclosure process. Since there were no objections from all the committee members present, the subject was decided.

End