Frequently Asked Questions: About the Deposit Account Numbering System

Q & As are added as needed.

Q9-1 What is a number to a savings account, and what are the advantages of a number to a savings account?

A9-1

The "My Number" system allows a depositor to add a My Number to a deposit account by voluntarily submitting the My Number to a financial institution.
By assigning a number to a deposit account, the location of the deposit account to which the My Number has been assigned can be confirmed at the counter of one financial institution at the time of inheritance or disaster (Note).

"(Note) This is a benefit that can be obtained by the" "Act on Management, etc. of Deposits and Savings Accounts through Use of Individual Numbers Based on Depositors' Will (Act No. 39 of 2021)" "(Account Management Act)."

Q9-2 What is the difference between assigning a number to a deposit account and registering a deposit account?

A9-2

The deposit account number system is a program under which the My Number is submitted to financial institutions, and is different from the program under which a deposit account is registered with the national government in order to receive benefits (public money receiving account Registry Program (Note)).

(Note) The public money receiving account Registry Program was established by the Act on Registration, etc. of Deposit and Savings Accounts for Prompt and Reliable Payment, etc. of Public Benefits (Act No. 38 of 2021).

Q9-3 How can I number my savings account?

A9-3

You can register your My Number with a financial institution. In addition, you can register your My Number not only with the bank account of the financial institution to which you have registered your My Number, but also with multiple financial institutions via that financial institution. Alternatively, you can assign your My Number to your bank account via Mynaportal.

Q9-4 Can I number my savings account from Mynaportal as well?

A9-4

You can submit your My Number to several financial institutions at once via Mynaportal.

Q9-5 What do I need to add a number to my savings account?

A9-5

"identity verification documents" and "documents confirming the person's My Number" are required. When assigning a number to a deposit account via Mynaportal, a My Number Card is required in addition to a device (such as a smartphone) that allows access to the Mynaportal.

Q9-6: If I add a number to my savings account, will the information on my income and assets be transmitted to the government?

A9-6

Notification of My Number will not trigger financial institutions to inform the government of the balance of deposits and savings.
The government has been able to confirm the account information of depositors only when it conducts necessary financial and tax investigations based on the laws and ordinances.

Q9-7 Is it mandatory to assign a number to a savings account?

A9-7

When opening a deposit account, the financial institution will confirm your intention to submit a My Number (Note), but the deposit account will not be assigned a My Number without your notification.

(Note) This is a response based on the Act on Management, etc. of Deposits and Savings Accounts through Use of Individual Numbers Based on the Will of Depositors (Act No. 39 of 2021) (Account Management Act). Even before the enforcement of the Act on Management, etc. of Deposits and Savings Accounts through Use of Individual Numbers Based on the Will of Depositors (Act No. 39 of 1997), financial institutions have been asking depositors for their cooperation in submitting My Number notifications in accordance with the Act on General Rules for National Taxes, etc.

Q9-8 If I register a public money receiving account to receive benefits, will a number be added to my savings account?

A9-8

The public money receiving account Registry Program and the Deposit Account Numbering Program are different programs.
Therefore, even if the public money receiving account is registered, the My Number will not be assigned to the deposit account without notification to the financial institutions. The number will not be assigned to the deposit account without the consent of the person.

Q9-9: Is it not possible to assign numbers to individual branches of financial institutions?

A9-9

You can select a financial institution to number, but you cannot select an individual account to number.

Q9-10 I cannot search for JA Bank in Mynaportal. What should I do?

A9-10

You can use it because it is a target financial institution, but the financial institution name you enter in the search must be the official name.

For example, when registering "JA Bank Maina Agricultural Cooperative (tentative name)", search for "Maina Agriculture" or "Maina" and select "Maina Agricultural Cooperative" displayed in the search results.

Q9-11 Can you confirm that the numbering application has been completed at Mynaportal?

A9-11

If you apply for the number from Mynaportal, you can check it from "Announcement" of Mynaportal.

Q9-12 Where can I check the result of the deposit account numbering?

A9-12

The results of the numbering application can be checked from the "Announcement" of the Mynaportal.

Q9-13 I applied for the number of my savings account, but it seems that I could not number it well. What should I do?

A9-13

It is considered that the number could not be assigned because the information of the applicant at the time of applying for the number and the information held by the financial institution did not match.
If you have entered incorrect information, please enter the correct information and apply for the number again.
If your personal information is correct, please contact your financial institution.

Q9-14 Since my parents passed away, I would like to know which bank account I had for inheritance procedures. Can I inquire from Mynaportal?

A9-14

You can't make inquiries from Mynaportal. Please make inquiries at the time of inheritance at any financial institution you usually use.

Q9-15 I lost my bankbook at a financial institution due to a disaster at home, so I would like to know my account information. Can I inquire from Mynaportal?

A9-15

You can't make an inquiry from Mynaportal. Please make an inquiry at the time of disasters at a nearby financial institution.

Q9-16 I searched for the name of the financial institution of the account I want to number, but I cannot find it. Why?

A9-16

Some financial institutions are not eligible for the deposit account number, so you cannot specify them. For details, please refer to Financial Institutions Not Eligible for Partial Procedures .