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Regarding the case where a part of public money receiving account was not available by mistake

Published:

Digital Agency inquires with financial institutions whether there is any deposit account registered as a public money receiving account that is no longer available as a public money receiving account due to account cancellation, etc. If the public money receiving account identifies a deposit account that is no longer available as a public money receiving account, it may take measures to make the deposit account unavailable as a deposit account.

Recently, the Shinkin Joint Center and other organizations provided Digital Agency with information on deposit accounts that could not be used as a public money receiving account. The information actually included deposit accounts that could be used as a public money receiving account. Digital Agency, however, took measures to make the subject deposit accounts (approximately 20000 accounts) unusable as a public money receiving account, and notified those who had registered such deposit accounts as a public money receiving account that their public money receiving account registration is invalid.

We apologize to those affected for the inconvenience of not being able to use the public money receiving account and for sending the incorrect notice.
Digital Agency will take the following measures.

  • Individual Communications to Affected Individuals
  • Elimination of the status of being unusable as a public money receiving account
    • (Note) We will not take any special measures in the event that you have already voluntarily registered another deposit account as a public money receiving account after receiving this notice. It will take at least several weeks to resolve the issue in order to proceed with preparations for resolution in a manner that ensures accuracy, while carefully confirming the existence of such measures.
  • Sharing information on this event with other financial institutions and ensuring thorough awareness of points to keep in mind when linking deposit account information from financial institutions to Digital Agency

Contact Information
Digital Agency Group of Common Functions for Digital Society Deposit Account 2 Law Group
Phone: 03 4477 6775

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