[For those who have not replied by the deadline or have not solved the problem due to omissions, etc.] We will mail a letter to delete the account that is highly likely to have a deposit account registered in public fund receiving account that is not in your name (so-called "misregistered account") (as of April 5, 2024).
- Published:
On December 22, 2023, we sent a "Request for Change or Deletion of public fund receiving account" to those who are highly likely to have registered a deposit account in public fund receiving account that is not in their name. This time, we sent a letter to the effect that "the registered account will be deleted around the beginning of May 2024" to those who have not replied by the deadline of March 22, 2024, or those who have replied but have not been resolved due to defects such as omissions.
For information on December 22, 2023, we are sending a letter by mail to those who may not have registered a savings account in their name with public fund receiving account, (as of December 22, 2023). Please refer to .
Notice content
Ship Date
Friday, April 5, 2024
Content
- We will delete the registered account information around the beginning of May 2024.
- If you wish to continue using public fund receiving account, please register from Mynaportal after the deletion process.
Precautions
Please be aware of fraud, etc. under the guise of a notice regarding this matter.
- In connection with this matter, Digital Agency will not ask you to pay any money under any pretext.
- For other frequently asked questions and concerns about incidents such as misregistration of My Number Card services, please see We will answer your questions and concerns about cases such as misregistration of My Number Card services. My Number Card services.
Contact Us
0120 95 0178 (My Number General Toll-free Number)
- Reception Hours
- Weekdays: 9:30 am to 8:00 pm
- Weekends and national holidays: 9:30 am to 5:30 pm