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We are mailing a letter to those who may not have a deposit account in their name registered with public fund receiving account.

Published:

If there is a possibility that the name of the account registered as a public fund receiving account and the name of the person registered do not match, Digital Agency will mail a letter to inform you of the change or deletion of the public fund receiving account.

We apologize for the inconvenience, but if you have received a letter, please respond in accordance with the content. If you have any questions, please contact At the dedicated dial (0120-303732) dial (0120-303732).

In addition, please read the Precautions and be careful about fraud, etc. disguised as a notice regarding this matter.

For other frequently asked questions and concerns about incidents such as misregistration of My Number Card services, please see , which answers questions and concerns about incidents such as misregistration of My Number Card services.

Audience

  • If there is a possibility that the name of the account registered as a public fund receiving account and the name of the registered person do not match
    *Those who may have registered accounts of their families, etc. are scheduled to be notified separately in the Mynaportal Notice, and are not subject to this letter.

Status of response to the Target

Regarding the public fund receiving account of the Target, the following measures are currently being taken in Digital Agency.

  • It cannot be used as a transfer account for public benefits.
  • I cannot view my account information in Mynaportal.

Mailing Content

How to respond

Please change or delete the account receiving account according to the content of the letter you received.

Ship Date

June 30, 2023

Deadline for application

Until Saturday, September 30, 2023

Precautions

Please be aware of fraud, etc. under the guise of a notice regarding this matter.

  • In connection with this matter, Digital Agency will not ask you to pay any money under any pretext.
  • At the dedicated dial (0120-303732) , you will not be asked to provide your personal data or account information.

If personal identification is required, we will only confirm the reference number, name and date of birth stated in the mail.

Contact Us

Letter Recipient

0120-303732 (Dedicated Dial)
*If you cannot reach the above number: (charged) 050 3818 1250

  • Reception Hours
    • Weekdays: 9:30 am to 8:00 pm
    • Weekends and national holidays: 9:30 am to 5:30 pm

*The dedicated dial is available from 9:30 on July 1, 2023.

General Inquiries about public fund receiving account

0120 95 0178 (My Number General Toll-free Number)

  • Reception Hours
    • Weekdays: 9:30 am to 8:00 pm
    • Weekends and national holidays: 9:30 am to 5:30 pm

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