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As an initiative of the Digital Promotion Committee, East Japan Railway Company opened the "Digital Yorozu Consultation Office."

Published June 7, 2023

Employees of East Japan Railway Company ("JR East") and JR East View Tourism & Sales Co., Ltd. have registered as members of the Digital Promotion Committee.

In addition to Takasaki Station, which was opened in conjunction with the G7 Digital and Technology Ministers' Meeting in Takasaki, Gunma event held in April 2023, Digital Yorozu Consultation Centers have been opened at stations in various parts of Japan, including Akita Station, Morioka Station, Sendai Station, Omiya Station, Tokyo Station, Hachioji station, Fujisawa station, and Niigata Station, as well as at some stores of the tourism information transmission base Eki Tabi Concierge, and consultation meetings are held as needed.

The Digital Yorozu Consultation Center provides guidance on how to use the My Number Card and Mynaportal, and explains about JR East services such as Queen Elizabeth II Cup and JREPOINT. We plan to open Digital Yorozu Consultation Centers at JR East stations and other locations as needed.

Shibukawa station
Information about the Digital Yorozu Consultation Office. A large two meter square banner saying,

A view of the Digital Yorozu Consultation Office. The placard on the left side of the picture says,

Maebashi station
A staff member at the Digital Yorozu Consultation Office. A female staff member and a male staff member of the Digital Yorozu Consultation Office respond to one consulter.

Tokyo Station
A view of the Digital Yorozutsu Consultation Office installed in the JR station yard. Two staff members are individually dealing with two visitors on a large long desk installed on the right side of the curtain. One seated staff member and a standing staff member are dealing with the other visitor. In addition, a staff member wearing a cap is standing and looking over his shoulder at the visitor's hand.

Aomori / Eki Tabi Concierge
A view of the Digital Yorozutsu Consultation Office set up in the concierge at each station. A woman staff member is seated at the long desk and responds to two visitors. There is a banner on the left side of the long desk. In the background is a banner that says,

Materials