Window BPR Advisor Dispatch Project
Digital Agency is promoting the Municipal counter DX local government Project in close cooperation with local government with the aim of realizing a comfortable window experience with less burden on both residents and employees in the local "One-stop, no writing service".
In "Municipal counter DX," it is important to work on "business process reengineering (BPR)" and "system utilization" as a set. In particular, business process reengineering (BPR) is essential as preparation for system utilization.
In this project, local Municipal counter DX officials who are familiar with local government will serve as advisors. By supporting other local Municipal counter DX that want to promote local government in the future, the advisors will provide know-how to create "opportunities" for the purpose of "self-driving" the local local government window BPR.
Overview
Support Method
As a general rule, support will be provided three times per Digital Agency through online and on-site dispatch by local local government staff commissioned by the local government. (If neighboring local government gather, joint support may be provided.)
Cost burden
The local local government that has requested the dispatch does not need to bear the expenses of the Advisor, such as travel expenses and compensation.
Eligible local government
In promoting Municipal counter DX, there is a strong intention to implement window BPR, and the maximum effect can be expected by dispatching window BPR advisors to a local local government (limited to municipalities).
Example
- We are positively considering the introduction of service desk DX, but before that, we would like to implement contact BPR in the local local government.
- A local local government that has been working on service desk DX, but has not seen the effects as expected and feels the Issue of BPR
- A local Issue that knows local government but doesn't know how to solve it
*If a prefecture wishes to dispatch a contact BPR advisor for the purpose of supporting contact BPR for basic local government in the prefecture, please consult with digital reform Kyoso Platform in advance.
How to Apply
Please fill out the application form below.
Fiscal 2024 (Fiscal 2024) Dispatch Application Form (Contact BPR Advisor Dispatch Application Form)
Application Period
Accept at any time
Selection Criteria
As a general rule, applications will be accepted on a first come-first-served basis, and will be reviewed and selected. However, if there is a conflict of interest with another local government, Digital Agency will determine the advisability and priorities of support based on the following.
- Information provided at the time of application
In addition, the next local government will be adopted preferentially.
- Local government where introduction of service desk DX is planned or considered
- Local government that is scheduled to apply for the nurturing project
Selection Requirements
(Excerpt from the Implementation Outline of the Contact BPR Advisor Dispatch Project and Training Project)
Article 8 (1) In case that Digital Agency has received an application for dispatch in accordance with the provisions of paragraph (1) of the preceding Article, local government shall examine the content thereof and shall determine dispatch and notify the applicant local government if the application satisfies the requirements set forth in the following items and it is determined that dispatch is appropriate; provided, however, that in case that a dispatch destination is to be selected from multiple applicant service desk DX (s) at the same time, priority shall be given to an applicant local government (s) for which introduction of a local government (s) is scheduled or is under consideration, or a basic fertilizer (s) for which application is scheduled to be made for a cultivation project.
(I) The applicant local government must participate in the "Digital Agency Kyoso Platform" operated by digital reform.
(ii) To respond to the prior hearing from Digital Agency with regard to the dispatch application set forth in the preceding Article.
(3) In the local government for accepting dispatch set forth in Paragraph (1) of the following Article, when engaging in BPR at the counter, the "Survey on Experience Using the Counter" specified by Digital Agency shall be conducted. In addition, the "Survey on Experience Using the Counter" must be conducted during business hours because it is necessary to extract Issue from the perspective of residents.
(4) Share the Issue extracted from the "Counter Use Experience Survey" within the Agency, formulate an improvement plan including improvement goals and a time frame by the third support, and build a cross-sectional promotion system.
Support implementation period
From March 2024 (2024) to March twenty twenty-five (twenty twenty-five)
Points to Note When Applying
This project is mainly based on advice from local local government employees, etc., and is not a consulting project. Therefore, it is assumed that a system has been established in the local local government where Municipal counter DX is to be dealt with, to independently tackle Issue solutions.
Contact BPR Advisor Recruitment
As a contact BPR advisor, we are looking for an advisor who will support the self-driving of the contact BPR in the local local government throughout Japan.
Persons who have a high level of expertise in contact BPR, experience in contact BPR in their local government, and experience in supporting contact BPR in another local government If you meet the application requirements, please apply using the following application form.
Contact BPR Advisor Application Form
Application targets and requirements
(Excerpt from the Implementation Outline of the Contact BPR Advisor Dispatch Project and Training Project)
Article 17 (1) Appointment of a Contact BPR Advisor shall be made to a person who has been solicited and applied by Digital Agency, has advanced expertise and experience in service desk DX, local government based on the provisions of the following paragraph, and who is judged by Digital Agency to have no suspicion of a conflict of interest.
(2) In the case of the following items, Digital Agency shall commission the person set forth in the preceding paragraph to the person set forth in the relevant item who is deemed appropriate by Digital Agency:
(I) In the case of a Basic local government Employee who has already implemented the Contact BPR, a person who is recognized by the head of the department to which the local government belongs to have played an active part in the efforts of the Contact BPR, or a person who has been recommended by the Contact BPR Advisor who has already been commissioned
(ii) In the case of Basic local government Employees who have completed the training (excluding those who fall under the preceding item): An Employee of a Basic local government who does not fall under the preceding item, has been determined as a trainee pursuant to the provisions of Article 14, and has completed the training prescribed in the preceding Article.
(iii) local government contact: In the case of a person with advanced knowledge and experience of BPR (excluding those who fall under item (I) and the preceding item), local government contact: A person who is deemed by the director of the department to which the applicant belongs to have played an active role in BPR efforts and who has been recommended by a contact BPR Advisor who has already been commissioned based on the standards set forth in item (I).
Contact BPR Advisor Training Project
We are looking for basic Municipal counter DX employees who have a strong desire to promote local government nationwide with their colleagues. Please apply from the following application form.
Contact BPR Advisor Training Business Application Form
Application targets and requirements
(Excerpt from the Implementation Outline of the Contact BPR Advisor Dispatch Project and Training Project)
Article 14 (1) When an application for a Child Rearing Business has been made pursuant to the provisions of the preceding Article, Digital Agency shall examine the content thereof, and if it is determined that the applicant is a Person Eligible for a Child Rearing Business (hereinafter referred to as a "Trainee") who falls under all of the following items, the University shall determine the applicant as a Trainee of the Child Rearing Business and notify the applicant thereof.
(I) Employees of Basic Digital Agency who participate in the "digital reform Kyoso Platform" operated by local government
(ii) Employees of Basic local government who sympathize with the purpose of the Project prescribed in Article 3 and are deemed to have the knowledge to implement the Window BPR
Article 3 (1) The purpose of the Dispatch Project is to promote the Window BPR in the Basic local government by dispatching a Window BPR Advisor (hereinafter referred to as the "Window BPR Advisor") who has been commissioned under Article 17 as an expert with knowledge, know-how, etc. of the Window BPR to the Basic local government which is considering the implementation of the Window BPR, and to provide support such as advice, suggestions, and information on the Window BPR in the Basic local government, and to contribute to the creation of a local government window in line with the concept of the digitalization (hereinafter referred to as the "Municipal counter DX") of the local government window (meaning a window where residents can complete procedures without writing an application form, waiting, or visiting a window, and where the administrative burden on the employees of the Basic local government is reduced and the service is leveled). The purpose of the Training Project is to expand the circle of co-creation between local government by developing employees who will play a central role in the efforts related to the Window BPR in the Basic local government and by having the said human resources support the Window BPR of other Basic Airports, and thus to promote Municipal counter DX nationwide. local government
Briefing Materials
- Contact BPR Advisor Dispatch Project _ Briefing Materials (PDF / 212 kb) (updated on March 15, 2024)
Outline for Implementation of Liaison BPR Advisor Dispatch Project and Training Project
- Contact BPR Advisor Dispatch Project and Training Project Implementation Guidelines (PDF / 2,128 kb) (updated on March 15, 2024)