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Use of health insurance card in My Number Card

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The current health insurance card will not be newly issued from December 2, 2024 due to the transition to a system based on My Number Card (My Number Card as the Health Insurance Certificate). Please use the My Number Card when using medical institutions and pharmacies.

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Contents

How to Use My Number Card as a Health Insurance Card

Initial use registration

In order to use a My Number Card as a health insurance card, you need to register only for the first time. There are 3 ways to register as follows.

  • Registration from a card reader with face authentication
    You can register for the first time with a card reader with facial recognition at the counter of medical institutions and pharmacies. Place your My Number Card on the card reader with facial recognition, select the button to register your My Number Card as a health insurance card, and follow the procedure on the screen.
  • Application from Mynaportal
    * How to register My Number Card as the Health Insurance Certificate from Mynaportal (YouTube) introduces the application method in a video.
    1. Please log in to Mynaportal .
    2. Please check "Use My Number Card as Health Certificate" and press "Register".
  • Application from the Seven Bank ATM
    You can register for the first time at Seven Bank ATM nationwide. Please use a Seven Bank ATM near you.

How to use at medical institutions and pharmacies

[Text and image version] How to use it at medical institutions and pharmacies

When you check in at a medical institution or pharmacy, you can use a card reader with facial recognition and follow the steps below.

  1. READ
    Please insert the My Number Card into the card reader with facial recognition.
    *There are multiple types (5 manufacturers) of card readers with face authentication.
    Placing a card in the card reader.
  2. Identity verification
    Select either Face ID or 4-digit PIN to make a identity verification.
    • Case of face authentication
      If you fit your face in the frame of the screen, the picture is automatically taken.
      Facial recognition image.
    • For the security code
      Enter the 4-digit PIN number you set when you applied for the card.
      Enter the security code.
  3. Consent
    Select the information to be provided to the doctor / pharmacist (past medical care / drug information, specific medical examination information, etc.).
    • 3-1. Past Medical Care and Drug Information
      Information on past medical care and prescribed drugs is provided to doctors and pharmacists.
    • 3-2. Specific Medical Examination Information
      It provides the results of the Metabolic Syndrome Medical Examination (40 to 74 years old) and the Elderly Medical Examination (75 years old or older).
  4. Reception completed
    The reception is complete. Please take your card from the card reader.
  5. (Only in the case of using the high-expense medical care program) Consent to Provision of Limit Information
    If you wish to use the High-Cost Medical Care Benefit System, please press "Provide" the limit information without taking the card. You will not be required to pay more than the limit at the counter.
    *From October 2024 (2024), it will not be necessary to enter consent for information on the limit amount, and it will be linked to medical institutions and pharmacies
    Do you want to provide limit information,

[Video Version] How to Use at Medical Institutions and Pharmacies

(Using a My Number Card as a Health Insurance Card)

How to check the registration status

  1. Please log in to Mynaportal .
  2. Please press the "Confirm" button in the "Confirm Registration Status" field on the "Home" screen.
  3. Please check the "Health Insurance Card" setting. If "Registered" is set, it can be used as a health insurance card.

Benefits of My Number Card Health Insurance Cards

1. Get better medical care

When you visit a medical institution or pharmacy, if you agree to provide information on medical care and drugs, as well as the results of specific medical examinations, etc., you can receive a comprehensive diagnosis based on your own information and an appropriate prescription that avoids overlapping medication from a doctor or pharmacist.

Here is a video introducing the opinions of medical workers regarding the use of health insurance cards in My Number Card.

2. You do not need to pay more than the limit at the counter (High-Cost Medical Care Benefit System).

Even when high medical expenses are incurred, by using the My Number Card as a health insurance card, there is no need to temporarily pay high medical expenses at the counter of medical institutions and pharmacies, or to apply for documents in advance at a government office.
Chart explaining the personally borne expense. Personally borne expense * Varies depending on income. Self-pay, no payment required, paid by health insurance society, etc. as high-cost medical expenses. Paid at the counter (Example: 30% self-pay)

3. Can be used as a health insurance card after moving, employment or changing jobs

It doesn't need to be renewed, and you can use the My Number Card at hand without waiting for a new health insurance card to be issued.
*You need to enroll in a new insurance company.

Peace of mind during emergencies

We are promoting a demonstration project to utilize My Number Card in the field of medical care. We also summarize the use scene of My Number Card in emergencies including others.

Emergency transport

Emergency medical teams use My Number Card to accurately and quickly obtain medical information, drug information, and specific medical examination information on people who are transported by ambulance, and conduct demonstration projects to speed up and facilitate emergency operations.

Time of evacuation

We are conducting a demonstration project to ensure that people can receive medical care safely and securely even during an evacuation. For example, Mynaportal allows people to share information on past medical care and drugs, drugs they usually take, and specific medical examinations with doctors in the evacuation shelter.

Safety

Privacy protection and My Number Card security measures are in place for your peace of mind.

Protection of privacy

Medical institutions and pharmacies can only view past medical information, drug information, specific medical examination information, etc. that you have agreed to provide. Information that you have not agreed to will not be provided.
In addition, the medical information provided will not be used for purposes other than medical care and medication, and sufficient care is taken in handling personal information.

My Number Card Security

There are various safety measures in place at My Number Card, so you can carry it with you. For more information, please check below.

How to deal with those who do not have a My Number Card or are not registered as a health insurance card

In order to use a health insurance card at a medical institution or pharmacy, please take one of the following measures.

  • For those who do not have a My Number Card, after issuing a new My Number Card, register the first use of the Health Insurance Card and use the My Number Card as a health insurance card.
    For new issuance of My Number Card, please apply from , where you apply for My Number Card (My Number Card General Site).
  • Using the Qualification Confirmation Form as a Health Insurance Card
    A "Letter of Eligibility Confirmation," which can be used to confirm eligibility for insurance coverage regardless of My Number Card, is made free of charge by the medical insurer (employer or local government). By presenting the "Letter of Eligibility Confirmation" to a medical institution, etc., you can continue to receive insured medical treatment at your own out-of-pocket issue.
    For details, please refer to the Eligibility Confirmation Form (Medical Examination Methods other than My Number Card as the Health Insurance Certificate) .

Frequently Asked Questions

References

Contact Information

Please contact at the My Number toll-free number (0120 95 0178).