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Using My Number Card's health insurance card

The health insurance card will be changed to a system based on the My Number Card (Minor Health Insurance Card), and the current health insurance card will no longer be issued from December 2, 2024. Please use the My Number Card when using medical institutions and pharmacies.

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Contents

How to Use My Number Card as a Health Insurance Card

First time use registration

In order to use the My Number Card as a health insurance card, you need to register only for the first time. There are three ways to register as follows.

  • Registration from a card reader with face authentication
    You can register for the first time with the card reader with facial recognition at the counter of medical institutions and pharmacies. Place the My Number Card on the card reader with facial recognition, select the button to register the My Number Card as a health insurance card, and follow the procedure along the screen.
  • Application from Mynaportal
    * How to register Maina Health Insurance Card from Mynaportal (YouTube) introduces how to apply with a video.
    1. Please log in to Mynaportal .
    2. Please check "Use My Number Card as a health certificate" and click "Register".
  • Application from the Seven Bank ATM
    You can register for the first time at any Seven Bank ATM in Japan. Please use a Seven Bank ATM near you.

How to use at medical institutions and pharmacies

[Text and image version] How to use at medical institutions and pharmacies

When you register at a medical institution or pharmacy, you can use a card reader with face authentication by following the steps below.

  1. Read
    Please insert the My Number Card into the card reader with facial recognition.
    *There are several types (5 manufacturers) of card readers with facial recognition.
    A card being inserted into a card reader.
  2. Identity verification
    Select either Face ID or 4-digit PIN to make a identity verification.
    • For face authentication
      If you make the face fit in the frame of the screen, the picture is taken automatically.
      Facial recognition image.
    • For a security code
      Enter the 4-digit PIN number you set when you applied for the card.
      Enter your PIN.
  3. Obtaining consent
    Please select the information to be provided to the doctor / pharmacist (past medical care / drug information, specific medical examination information, etc.).
    • 3-1. Past Medical and Pharmaceutical Information
      Information on past medical examinations and prescribed drugs is provided to doctors and pharmacists.
    • 3-2. Specific Medical Examination Information
      It provides the results of metabolic health examinations (40 to 74 years old) and elderly health examinations (75 years old or older).
      Regarding the provision of specific medical examination information for people aged 40 or older,
  4. Acceptance completed
    The reception is completed. Please take the card from the card reader.
  5. (Only when using the high-expense medical care Program) Consent to Provision of Limit Amount Information
    If you are using the high-cost medical care benefit system, please press "provide" the limit amount information without taking the card. You will not need to pay more than the limit amount at the counter.
    *As of October 2024 (2024), it will no longer be necessary to enter consent for information on the limit amount, and it will be communicated to medical institutions and pharmacies
    Do you want to provide limit information,

[Video version] How to use at medical institutions and pharmacies

(How to Use a My Number Card as a Health Insurance Card)

How to check the registration status

  1. Please log in to Mynaportal .
  2. At "Home", click the "Confirm" button in the "Confirm registration status" column.
  3. Please check the setting of "Health Insurance Card". If "Registered" is set, it can be used as a health insurance card.

Benefits of My Number Card Health Insurance Card

1. Better access to health care

When you visit a medical institution or pharmacy, you can receive a comprehensive diagnosis based on your own information and an appropriate prescription that avoids overlapping medication from a doctor or pharmacist if you agree to provide information on medical care and drugs and the results of specific medical examinations.

Here is a video of what medical professionals have to say about using health insurance cards in My Number Card.

2. You do not need to pay more than the limit amount at the counter (high-cost medical care benefit system).

By using your My Number Card as your health insurance card, you can avoid having to temporarily pay for expensive medical expenses at the counter of a medical facility or pharmacy, or having to go through paperwork at the government office in advance.
Figure explaining the personally borne expense limit. Personally borne expense limit * Varies according to income. Self-pay, no payment required, paid by health insurance society, etc. as high-cost medical expenses. Out-of-pocket expenses (example: 30% self-pay)

3. You can use it as a health insurance card even after moving, getting a job or changing jobs.

You don't need to renew it, and you can use your My Number Card as it is without waiting for a new health insurance card to be issued.
*You need to enroll in a new insurer.

Peace of mind during emergencies

We are promoting a demonstration project to utilize My Number Card in the field of medical care. We also summarize the of My Number Card usage in emergencies, including others.

Time of emergency transport

We are implementing a demonstration project to speed up and facilitate emergency activities by enabling emergency medical teams to use the My Number Card to quickly and accurately grasp medical information, drug information, and specific medical examination information of people being transported by ambulance.

Time of evacuation

We are conducting a demonstration project to enable people to receive medical care safely and securely even at the time of evacuation, such as being able to share past medical care and drug information, medicines they usually take, and information on specific medical examinations with doctors in evacuation shelter by Mynaportal.

Safety

With privacy protection and My Number Card security measures, you can use it with peace of mind.

Protection of privacy

Medical institutions and pharmacies can only view past medical care information, drug information, specific medical examination information, etc. that you have agreed to provide. Information that you have not agreed to provide will not be provided.
In addition, the medical information, etc. provided will not be used for purposes other than medical care and medication, and sufficient care is taken in handling personal information.

My Number Card Security

There are various safety measures in place at the My Number Card, so you can take it with you and rest assured. For more information, please check below.

How to deal with those who do not own a My Number Card or are not registered to use it as a health insurance card

In order to use the health insurance card at medical institutions and pharmacies, please take one of the following measures.

  • For those who do not have a My Number Card, after issuing a new My Number Card, register a for the first use of the health insurance card, and use the My Number Card as a health insurance card.
    For new issuance of My Number Card, please apply from My Number Card (My Number Card general site) .
  • Using the Qualification Confirmation Form as a Health Insurance Card
    A "Medical Certificate of Eligibility," which can confirm your insurance eligibility regardless of the My Number Card, will be issued free of charge by a medical insurer (workplace or local government). By presenting the "Medical Certificate of Eligibility" to a medical institution, etc., you can receive insured medical treatment at your own expense as before at your own issue rate.
    For details, please check the Eligibility Confirmation Form (Medical Examination Method Other Than the Minor Insurance Card) .

Frequently Asked Questions

References

Inquiries

Please contact at the My Number toll-free number (0120-95-0178).