Skip to main content

This page has been translated using TexTra by NICT. Please note that the translation may not be completely accurate.
If you find any mistranslations, we appreciate your feedback on the "Request form for improving the automatic translation ".

Use of My Number Card in emergencies

Even in times of emergencies, we are expanding the use of My Number Card and working to improve the convenience of users.
We will introduce the use scene in emergencies in My Number Card.

Medical care

We will introduce the use of medical care in situations where My Number Card is necessary in emergencies.
In addition, it is necessary to be prepared for medical care even at all times. Please refer to the health insurance card use of My Number Card, and obtain a My Number Card, register for the first use of health insurance card, etc.

At the time of emergency transportation: Acceleration and facilitation of emergency activities

By using the health insurance card of the My Number Card, even in a situation where the patient himself / herself cannot explain the consultation history or the medicine he / she is taking, such as when being transported by ambulance, the ambulance staff can read the My Number Card and grasp information such as consultation history, medical information, and drug information, which leads to the following acceleration and facilitation of emergency activities.

  • Patients who are not feeling well or are unconscious can use the health insurance card in the My Number Card to reduce the burden of explaining their symptoms to emergency medical personnel.
  • Paramedics obtain accurate patient information from the My Number Card and smoothly select the hospital to be transported

A demonstration of an initiative in which emergency response teams grasp information using My Number Insurance Cards (My Number Emergency) has been started sequentially at 67 fire departments nationwide. We plan to expand the demonstration nationwide from twenty twenty-five.
For examples of initiatives, please check the following.

On urgent surgery or hospitalization: No need to pay high medical care expenses exceeding the self-pay limit.

Even if you have to pay a high medical care fee, you do not need to temporarily pay the high My Number Card fee at the medical institutions / pharmacy counter or apply for documents at the public office in advance by using the health insurance card as a medical care.
Figure explaining the personally borne expense. Personally borne expense * It varies depending on the income. Self-pay, non-payment, paid by health insurance societies, etc. as high-cost medical expenses. Out-of-pocket cost (e.g., 30%)

The maximum personally borne expense is specified under the High-Cost Medical Care Benefit Plan. In order to prevent the burden of medical care expenses on the household, the High-Cost medical care Expense Plan is a plan to pay the amount exceeding the maximum amount when the medical institutions expenses paid at the medical care or pharmacy counter exceed the maximum amount within a month (calendar month: from the 1st to the last day). The maximum amount is specified according to age and income, and there is also a mechanism to further reduce the burden by satisfying some conditions. For details, please see (Ministry of Health, Labor and Welfare) to High-Cost Medical Care Benefit Plan Users in .

At the time of evacuation: Sharing medical care and drug history, etc.

We are implementing Mynaportal so that you can receive medical care safely and securely even at the time of evacuation, such as being able to share information on past medical care and drug information, drugs you usually take, specific health examinations, etc. with doctors in shelter by demonstration projects.

For examples of initiatives, please check the following.

Disaster Response

In each situation of disaster response, we are also advancing efforts toward convenience by My Number Card.

Times of emergency and emergency: shelter entering and leaving and material support

We are conducting surveys and research on appropriate support by understanding shelter and disaster victim information using digital technology for refugee support services (business improvement management services, etc.) in the event of disasters.

For examples of initiatives, please check the following.

Recovery and reconstruction: Support for victims

You can complete the 41 procedures described in the Guidelines for the Use of Mynaportal in the Disaster Victim Support System from the Mynaportal . The status of support varies depending on the local government, so after logging in to Mynaportal, please check the procedures available in your local government from the "Search" in Mynaportal.
41 The procedure is as follows.

There are the following 10 procedures as support that municipalities are expected to implement for many disaster victims.

  • Issuance of a victim's certificate (risai shomeisho)
  • Provision of emergency temporary housing
  • Implementation of emergency repairs
  • Clearance of obstacles
  • Disbursement of condolence grant to disaster-affected
  • Payment of Disaster Condolence Grants for Disaster Disabilities
  • Loan of Disaster Relief Loans
  • Payment of Livelihood Recovery Support Grant for Disaster Victims
  • Move into public housing for disaster victims
  • Reduction and exemption of municipal inhabitants tax

In addition, there are procedures for "Housing Related (14 procedures)", "Tax Reduction and Exemption Related (15 procedures)", and "Payment Related (2 procedures)".

  • Housing-related
    • Application for Implementation of Public Expense Demolition of Buildings
    • Application for Temporary Use of Municipal Housing for Disaster Victims
    • Application for reimbursement of expenses for demolition of a building at one's own expense
    • Application for Home Reconstruction Interest Subsidy
    • Application for Provision of Interest on Housing Disaster Recovery Funds, etc.
    • Application for reverse mortgage Interest Subsidy
    • Application for Housing Reconstruction Support Services for Disaster Victims
    • Application for Subsidies for Repair Work of Disaster-stricken Houses
    • Application for assistance for recovery of Damaged Residential Land
    • Application for a Project to SubsidIze Construction of New Housing for Disaster Recovery
    • Application for disaster risk management Collective Relocation Promotion Project
    • Application for Projects to Relocate Houses in Danger of Proximity to Cliffs, etc.
    • Application for Subsidy for Relocation Expenses
    • Application for private sector Rental Housing Occupancy Support
  • Reduction and exemption related
    • Application for reduction and exemption of childcare fees, etc.
    • Application for reduction and exemption of national health insurance premiums
    • Application for exemption from co-payment of National Health Insurance
    • Application for Refund of National Health Insurance Co-payment
    • Application for Reduction and Exemption of medical care Insurance Premiums for
    • Application for exemption from co-payment of medical care fees for senior citizens
    • Application for refund of co-payment of medical care for senior citizens
    • Application for reduction and exemption of long-term care insurance
    • Application for reduction and exemption of long-term care service usage fees
    • Application for Reimbursement of Long-Term Care Service Usage
    • Non-registered childcare facility Application for Childcare Fee Reduction and Exemption
    • Application for reduction and exemption of Afterschool Children's Club usage fees
    • Application for reduction or exemption of fixed asset tax
    • Application for reduction or exemption of delinquent charges of municipal inhabitants tax
    • Application for reduction or exemption of water charges
  • Benefit related
    • Application for provision of disaster relief funds
    • Application for Payment of Disaster Relief Grants

Reference: Application for Disaster Victim Certificate (risai shomeisho) Using Mynaportal

An affliction certificate is a document that is required to be attached to an application for protection measures for affected people upon Issue by the mayor of a municipality as a document certifying the extent of damage. You can apply for the issuance of an affliction certificate online from Mynaportal using My Number Card. You can apply without visiting public office for the application and without waiting. You can also apply online through the system of each local government.

The applicable method differs depending on the municipality.
If you can apply from Mynaportal, please check the application method from on the Mynaportal Disaster Victim Certificate (risai shomeisho).
For online application methods for regions other than Mynaportal, please check the website of each local government.

Related Links