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Results and Progress: organization Development in Digital Agency

We will announce the results and progress of organization development in Digital Agency.

Toward a soft organization that is not bound by conventional frameworks

Continuous organization Enhancement

Since its establishment, in order to adopt specialization-based recuruitment, which has expertise in the digital domain, we have established a membership-type employment recruitment method that is different from the conventional administrative job type and have continuously carried out recruitment. In addition, we hired 23 people in administrative personnel in 2023, and the scale of Digital Agency as a whole has steadily expanded to 1,105 people as of July 2024. Going forward, we will continue to strengthen the system of organization, including back-office functions (public relations and personnel affairs), with the aim of making Digital Agency a organization with about 1,500 people for the time being, and work to realize our mission. Digital Agency

  • Continuity of ongoing recruitment
    Continued a specialization-based recruitment method throughout the year in private sector specialists and steady recruitment
  • Fragmentation of specialized human resouce units
    Strategic development of specialized human resouce units systems
  • Increased adoption in administrative personnel
    Expanded employment of Digital Agency administrative personnel (new graduates / mid-career)
  • Strengthening the Recruitment System
    Strengthening and promoting the hiring team system that supports organization expansion

Creating a system to work at the workplace with peace of mind

Amid the rapid expansion of organization, Digital Agency is implementing measures to support the early establishment and activity of new employees. Through various training programs, we are communicating the business environment and organizational culture unique to Digital Agency in an easy-to-understand manner, and we are also promoting the creation of a mechanism to eliminate questions and stock information by utilizing various tools. In addition, we have introduced mentor system and 1on1 systems as escort support at the assignment site, and are working to ensure thorough operation. We are working to improve the experience of entering the office and create an environment in which employees can work with peace of mind throughout organization.

  • Onboarding explanatory meeting
    Monthly training to explain the basics of Digital Agency to those entering the office
  • Administrative practice skill training
    Training to explain points to be noted that are unique to specialization-based recuruitment and public authorities
  • Unification of Information for Applicants
    Preparation of a TODO list and distribution of a welcome book when entering the office, etc.
  • Mentor system
    A colleague at the place of assignment provides support as a mentor for three months.
  • One on-one system
    Support for the development of subordinates through regular interviews by superiors, etc.

Cultivation and Penetration of organizational culture

Public and private sectors For a organization where human resources with diverse values, backgrounds, and expertise gather, it is important to build common values and a organization that will become a monolithic organizational culture. Since it is necessary to continuously implement penetration measures, we have formed a dedicated inner communication team to implement organization measures based on the work experience of employees. We are continuing Mission Vision Value measures across the entire agency to embody the organization (MVV) formulated at the time of establishment.

  • Awards for praise
    Commendation of MVP, Vision Award, Value Award, etc. and presentation of action models
  • All Hands Meeting
    Regular government-wide meetings to enable interactive dialogue with executives
  • Agency Workshop
    Creation of opportunities for employees to learn from each other in diverse areas such as technology and policy
  • Value Ambassador
    Activities to promote Mission Vision Value (MVV) penetration by volunteers
  • Communication Policy
    Based on Mission Vision Value (MVV), set to aim for a organization that respects diversity and can work efficiently

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Maintenance of Project Management Process

Implementation of project management based on overall strategy

All projects related to the development and management of the system are managed based on the "digital society for the Realization of Priority plan" and the strategies and indicators for each defined project group. The project management team periodically reviews the project from the service, operation, and planning stages to the operation maintenance, grasps the project plan, system specifications, and progress, and shares information with management and related parties. By developing a project management mechanism, we aim to promptly respond to the Issue and risk caused by each project and promote the project smoothly.

Establish a review and support system for quality improvement

In order to provide high-quality services, Digital Agency supports projects with human resources with specialized skills, and has introduced a release decision mechanism consisting of Chief Officer of the Digital Agency, Chief Officer for Digital Policy, CxOs, etc. for the release of important services.
In this way, we are working to ensure and improve the quality of the services we provide.

Related Information

Further strengthening of personal data protection

The protection of personal data is important, and we are working to further strengthen its management.

Strengthening Human Resources

We have strengthened the personnel system for more complete personal data management.

  • On September 1, 2023, we appointed a special advisor with specialized knowledge on personal data conservation.
  • The staff in charge of personal data protection has been expanded from two (as of August 2023) to five (as of August 2024), including attorneys.
  • The four privacy designers in the Agency are also in charge of personal data protection. In October 2023, the "personal data Protection Measures Team" consisting of the counselors, lawyers, privacy designers, and personal data protection officers was established, and a system was established to provide expert advice and guidance on personal data protection to each department in the Agency.

Thorough information sharing on personal data conservation across the organization

In addition to reviewing who is responsible for personal data conservation, we are working to clarify the roles and reporting lines of each person, thereby ensuring thorough information sharing across the organization.

Efforts to raise awareness of personal data conservation among employees

We are working to raise awareness of personal data protection among employees by thoroughly disseminating the regulations related to personal data protection within the Agency, further enhancing the content of training, and conducting various training for all employees, executives, and employees who handle personal data.

Further enhancement of auditing related to personal data protection

In order to ensure thorough personal data protection, we established the personal data Protection Audit Team in October 2023. The team consists of a person in charge of security protection, a person in charge of personal data protection, a privacy designer, and an attorney. The team conducts internal audits on a regular and continuous basis. The team conducts audits from various perspectives, and by utilizing the results in future operations, we are working to further enhance our operations.

System for Specific personal data Protection Evaluation

We will make the system for timely and appropriate review of the Specific personal data Protection Evaluation in response to changes in the risk environment function effectively through the support of the personal data Protection Audit Team for audits of the department in charge and audits and inspections of subcontractors conducted by the department in charge.

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